Product safety reportOPSS
Double Spiral LED Light safety warning over an electric shock risk
Product Safety Report for Double Spiral LED Light presenting a high risk of electric shock.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
Double Spiral LED Light
- ModelOn the rating label, base, back or box.
- DY-120-1000
- Item or listing codeOn the box, the label, or the order page where you bought it.
- X001QOEPVR
What to do now
The hazard with Double Spiral LED Light is electric shock: it does not meet the safety requirements that keep live parts away from fingers.
- Switch it off at the wall and unplug it. Do not use it again, even briefly.
- Do not attempt a home repair or a different plug.
- This is a safety report rather than a manufacturer recall: the listing has been taken down, but the seller may not contact you. Get in touch with the seller through the marketplace.
- If you cannot reach the seller, Trading Standards can be told through Citizens Advice.
Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
If someone has been hurt
Look out for
- burns where the current entered or left the body
- tingling, numbness or muscle pain
Get help urgently
- anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order.
If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
From the official notice
Published by the Office for Product Safety and Standards (2307-0146). Quoted as issued.
Summary
Product Safety Report for Double Spiral LED Light presenting a high risk of electric shock.
The risk
The product presents a high risk of electric shock as it has been identified that the plug pins have irregularities and therefore it would be difficult to fit into a plug socket. If the plug is repeatedly forced into a socket, the connectors may wear down and become damaged or unusable, which could then lead to electrocution.
The dimensions of the sleeved parts of the pins differed from the metal parts of the pins. This resulted in a distinct step between the two. This could cause damage to the socket and undue wear and tear to the sleeve.
The instructions were considered to be inadequate as they did not contain sufficient information to ensure the correct and safe use of the equipment. Some of the required documentation and marking were not present.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Action taken
The import has been rejected at the border.
Advice to consumers
The import has been rejected at the border.
Additional information
PSD case number: 2307-0146
Notified by: Local Authority Trading Standards
Product description
A double black and white spiralled luminaire with circular base and black power supply plug.
Open the OPSS notice
Questions
Why has Double Spiral LED Light been reported?
The hazard with Double Spiral LED Light is electric shock: it does not meet the safety requirements that keep live parts away from fingers. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
How do I know if my product is affected?
Compare the model and item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Switch it off at the wall and unplug it. Do not use it again, even briefly. Do not attempt a home repair or a different plug.
Can I get a refund or a repair?
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order. If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
