Product recallOPSS
SARINA Fast Charge Dual Wall Charger recalled over an electric shock risk
Product Recall for SARINA Fast Charge Dual Wall Charger sold by TK Maxx presenting risks of electric shock and fire.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
3 identifiers listed for this notice.
SARINA Fast Charge Dual Wall Charger
- ModelOn the rating label, base, back or box.
- UK-SA-WUSB
- Item or listing codeOn the box, the label, or the order page where you bought it.
- 376020
- 376026 or 376027
- Sold betweenCompare with your receipt or order date.
- May 2023 to June 2023
What to do now
SARINA Fast Charge Dual Wall Charger could give an electric shock. Live parts may be reachable, or the insulation or earthing may not be good enough.
- Switch it off at the wall and unplug it. Do not use it again, even briefly.
- Do not attempt a home repair or a different plug.
- Use the contact details in the official notice to arrange a refund, repair or replacement.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
If someone has been hurt
Look out for
- burns where the current entered or left the body
- tingling, numbness or muscle pain
Get help urgently
- anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies.
Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
From the official notice
Published by the Office for Product Safety and Standards (2307-0182). Quoted as issued.
Summary
Product Recall for SARINA Fast Charge Dual Wall Charger sold by TK Maxx presenting risks of electric shock and fire.
The risk
The product presents a risk of electric shock and fire. The plug supplied with the product does not meet the dimensional requirements of BS 1363, meaning that users may be able to access live parts when plugging in, or unplugging the plug from the socket. The plug also does not contain a fuse link and is therefore inadequately earthed, and the product did not pass the electric strength test. Additionally, single pin insertion is possible, allowing access to live parts.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Action taken
The product has been recalled from end users by TK Maxx.
Advice to consumers
The product has been recalled from end users. For further information, please access the TK Maxx recall site at the following link: https://www.tkmaxx.com/uk/en/product-recall-sarina-fast-charge-dual-wall-charger
Additional information
PSD case number: 2307-0182
Notified by: Local Authority Trading Standards
Product description
A square shaped wall charger with a dual USB and USB-C port. Sold in the colours Blush Pink, Dusty Lilac and White.
Open the OPSS notice
Questions
Why has SARINA Fast Charge Dual Wall Charger been recalled?
SARINA Fast Charge Dual Wall Charger could give an electric shock. Live parts may be reachable, or the insulation or earthing may not be good enough. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
How do I know if my product is affected?
Compare the model, item or listing code and sold between on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Switch it off at the wall and unplug it. Do not use it again, even briefly. Do not attempt a home repair or a different plug.
Can I get a refund or a repair?
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies. Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
Where was SARINA Fast Charge Dual Wall Charger sold?
The notice names TK Maxx. Products bought elsewhere are covered too if they match the details listed.
