Product recallOPSS
Star and Moon-Shaped LED Lighting Chain recalled over an electric shock risk
Product Recall for Star and Moon-Shaped LED Lighting Chain sold via eBay presenting a serious risk of electric shock.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
Star and Moon-Shaped LED Lighting Chain
- Item or listing codeOn the box, the label, or the order page where you bought it.
- 363599126766
What to do now
An electrical fault in the design or build of Star and Moon-Shaped LED Lighting Chain means it could shock the person using it.
- Switch it off at the wall and unplug it. Do not use it again, even briefly.
- Do not attempt a home repair or a different plug.
- Contact the business or the shop you bought it from to arrange the remedy set out in the notice.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
If someone has been hurt
Look out for
- burns where the current entered or left the body
- tingling, numbness or muscle pain
Get help urgently
- anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.
If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
From the official notice
Published by the Office for Product Safety and Standards (2208-0076). Quoted as issued.
Summary
Product Recall for Star and Moon-Shaped LED Lighting Chain sold via eBay presenting a serious risk of electric shock.
The risk
The product presents a serious risk of electric shock as it fails to provide adequate protection against electric shock. When impact tests were performed, the white plastic control enclosure broke open, potentially giving users access to live parts. The minimum creepage and clearance distances between live and neutral on the control Printed Circuit Board (PCB) tracks was measured to be 1.15mm. This is below the required distance of 1.5mm clearance and 2.5mm creepage.
The product was supplied with a non-UK plug and no adapter was provided. The product did not contain a marking label and no user instructions were provided. Some of the required documentation and markings were not present.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Action taken
OPSS are requiring the recall of the product from end users. The listing has been removed by the online marketplace (eBay).
Advice to consumers
OPSS are requiring the recall of the product from end users.
The listing has been removed by the online marketplace (eBay)
Additional information
PSD case number: 2208-0076
Notified by: Office for Product Safety and Standards
Product description
A clear star and moon shaped lighting chain with white control enclosure.
Open the OPSS notice
Questions
Why has Star and Moon-Shaped LED Lighting Chain been recalled?
An electrical fault in the design or build of Star and Moon-Shaped LED Lighting Chain means it could shock the person using it. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
How do I know if my product is affected?
Compare the item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Switch it off at the wall and unplug it. Do not use it again, even briefly. Do not attempt a home repair or a different plug.
Can I get a refund or a repair?
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
Where was Star and Moon-Shaped LED Lighting Chain sold?
The notice names eBay. Products bought elsewhere are covered too if they match the details listed.
