Product recallOPSS
Dunelm Heated Winged Airer recalled over a fire risk
Product Recall for Dunelm Heated Winged Airer presenting a serious risk of fire.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
Dunelm Heated Winged Airer
- BarcodeThe long number printed under the barcode.
- 5057722844042
- ModelOn the rating label, base, back or box.
- 30752153
- Sold betweenCompare with your receipt or order date.
- February 2022 to January 2025
What to do now
The risk with Dunelm Heated Winged Airer is fire: a fault could cause it to overheat, melt or ignite.
- Unplug it and do not charge it again.
- Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
- Follow the corrective action in the notice: a refund, repair or replacement from Dunelm.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
If someone has been hurt
Look out for
- make sure you have working smoke alarms
Get help urgently
- if it starts to smoke, smell of burning or catch fire, get everyone out and call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.
If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2501-0138). Quoted as issued.
Summary
Product Recall for Dunelm Heated Winged Airer presenting a serious risk of fire.
The risk
The product presents a serious risk of fire as it has been identified that the airer can overheat, causing burning and potentially leading to a fire.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Action taken
The product has been recalled from end users.
Advice to consumers
The product has been recalled from end users.
Consumers in possession of the airer should stop using it immediately and return it to their nearest Dunelm store for a full refund. Should you have any queries, please call the Dunelm customer services team on 0333 2340870.
For further information, please visit the Dunelm recall page at the following link: https://www.dunelm.com/info/help/product-safety-recalls
Additional information
PSD notification: 2501-0138
Notified by: Local Authority Trading Standards
Product description
A white frame constructed of metal tubes incorporating heating elements, with fold-out extensions. The airer can be identified using the article number on the batch label, which can be found near the on/off switch.
Open the OPSS notice
Questions
Why has Dunelm Heated Winged Airer been recalled?
The risk with Dunelm Heated Winged Airer is fire: a fault could cause it to overheat, melt or ignite. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
How do I know if my product is affected?
Compare the barcode, model and sold between on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Unplug it and do not charge it again. Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
Can I get a refund or a repair?
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
Where was Dunelm Heated Winged Airer sold?
The notice names Dunelm. Products bought elsewhere are covered too if they match the details listed.
