Product recallOPSS
E-Scooter 681898 recalled over an electric shock risk
Product Recall for E-Scooter 681898 presenting a high risk of electric shock and fire.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
E-Scooter 681898
- BarcodeThe long number printed under the barcode.
- 8988063681898
- Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
- 681898
What to do now
E-Scooter 681898 could give an electric shock. Live parts may be reachable, or the insulation or earthing may not be good enough.
- Unplug it now and put it away where nobody will plug it back in.
- Do not open it up or try to repair it yourself.
- Use the contact details in the official notice to arrange a refund, repair or replacement.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
If someone has been hurt
Look out for
- burns where the current entered or left the body
- tingling, numbness or muscle pain
Get help urgently
- anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies.
Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
From the official notice
Published by the Office for Product Safety and Standards (2301-0145). Quoted as issued.
Summary
Product Recall for E-Scooter 681898 presenting a high risk of electric shock and fire.
The risk
The product presents a risk of electric shock as the creepage and clearance distances between live wires were insufficient.
The product also presents a risk of fire as it was inadequately earthed, with a counterfeit fuse that could not provide the required protection under fault conditions. The battery also does not meet the capacity requirements of the relevant standard.
The product requires improvement to marking, labelling and documentation.
The product does not meet the requirements of the Supply of Machinery (Safety) Regulations 2008 or the Plugs & Sockets (Safety) Regulations 1994.
Action taken
The authority has required the recall of the product from end users. The product has been withdrawn from the market.
Advice to consumers
The authority has required the recall of the product from end users.
The product has been withdrawn from the market.
Additional information
PSD case number: 2301-0145
Notified by: Local Authority Trading Standards
Product description
Black e-scooter with red brake cable running along front plate from front to back.
Open the OPSS notice
Questions
Why has E-Scooter 681898 been recalled?
E-Scooter 681898 could give an electric shock. Live parts may be reachable, or the insulation or earthing may not be good enough. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
How do I know if my product is affected?
Compare the barcode and batch code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Unplug it now and put it away where nobody will plug it back in. Do not open it up or try to repair it yourself.
Can I get a refund or a repair?
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies. Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
