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Product safety reportOPSS

Ecarke Angle Grinder sold on Amazon safety warning over an electric shock risk

Electric shockHigh risk

Product Safety Report for Ecarke Angle Grinder presenting a risk of electric shock.

  • Ecarke Angle Grinder sold on Amazon: photo from the OPSS notice of 21 Oct 2024
    Product image from the OPSS safety notice

What to do now

Ecarke Angle Grinder sold on Amazon could give an electric shock. Live parts may be reachable, or the insulation or earthing may not be good enough.

  1. Unplug it now and put it away where nobody will plug it back in.
  2. Do not open it up or try to repair it yourself.
  3. Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.
  4. Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.

Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

If someone has been hurt

Look out for

  • burns where the current entered or left the body
  • tingling, numbness or muscle pain

Get help urgently

  • anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Getting your money back

A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection.

If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.

From the official notice

Published by the Office for Product Safety and Standards (2410-0062). Quoted as issued.

Summary

Product Safety Report for Ecarke Angle Grinder presenting a risk of electric shock.

The risk

The product presents a high risk of electric shock. The transformer was of poor build quality because the primary and secondary wings were found to be touching. This poses a hazard of fire, explosion and electric shock. Additionally, the plug face did not meet the dimensional requirements of BS 1363 because the distance from the outside edge to the live pin is too short.

The product does not meet the requirements of the Supply of Machinery (Safety) Regulations 2008 or the Plugs & Sockets etc. (Safety) Regulations 1994.

Action taken

The import has been rejected at the border and destroyed.

Advice to consumers

The import has been rejected at the border and destroyed.

Additional information

PSD number: 2410-0062

Notified by: Local Authority Trading Standards

Product description

A black, blue and red angle grinder in carry case with separate parts including different size grinders and charging cable.

Open the OPSS notice

Questions

Why has Ecarke Angle Grinder sold on Amazon been reported?

Ecarke Angle Grinder sold on Amazon could give an electric shock. Live parts may be reachable, or the insulation or earthing may not be good enough. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

How do I know if my product is affected?

The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.

What should I do now?

Unplug it now and put it away where nobody will plug it back in. Do not open it up or try to repair it yourself.

Can I get a refund or a repair?

A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection. If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.

Where was Ecarke Angle Grinder sold on Amazon sold?

The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.

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