Product recallOPSS
WN-07 Universal Travel Adapter supplied for use recalled over an electric shock risk
Product Recall for WN-07 Universal Travel Adapter supplied for use with Fiido T1 Pro Cargo E-Bike presenting a risk of electric shock.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
WN-07 Universal Travel Adapter supplied for use with Fiido T1 Pro Cargo E-Bike
- ModelOn the rating label, base, back or box.
- T1 Pro Cargo
- WN-07
What to do now
The hazard with WN-07 Universal Travel Adapter supplied for use with Fiido T1 Pro is electric shock: it does not meet the safety requirements that keep live parts away from fingers.
- Unplug it now and put it away where nobody will plug it back in.
- Do not open it up or try to repair it yourself.
- Follow the corrective action in the notice: a refund, repair or replacement from Fiido.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
If someone has been hurt
Look out for
- burns where the current entered or left the body
- tingling, numbness or muscle pain
Get help urgently
- anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.
If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2409-0107). Quoted as issued.
Summary
Product Recall for WN-07 Universal Travel Adapter supplied for use with Fiido T1 Pro Cargo E-Bike presenting a risk of electric shock.
The risk
The adapter presents a risk of electric shock as it has been identified that it does not comply with the certification standard required in the UK and is an unsafe means of connection to the United Kingdom public electricity supply. The plug did not meet the dimensional requirements of BS 1363 and was not fitted with a fuse link as required by BS 1362. It was also possible to access live parts.
Should a consumer use the adapter to connect a non-UK plug they may receive an electric shock.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs and Sockets etc. (Safety) Regulations 1994.
Action taken
The product has been recalled from end users.
Advice to consumers
The product has been recalled from end users.
Affected users have been contacted directly by Fiido who have supplied replacement UK chargers. Consumers should cease use of the adapter immediately.
For further information, please access the Fiido recall page at the following link: https://uk.fiido.com/pages/important-notice-cease-use-of-fiido-t1-pro-travel-adapter
Additional information
PSD notification number: 2409-0107
Notified by: Office for Product Safety and Standards
Product description
A black three-pin travel adapter supplied for use with the Fiido T1 Pro Cargo Electric Bike and associated charger which is fitted with a non-UK plug.
Open the OPSS notice
Questions
Why has WN-07 Universal Travel Adapter supplied for use with Fiido T1 Pro been recalled?
The hazard with WN-07 Universal Travel Adapter supplied for use with Fiido T1 Pro is electric shock: it does not meet the safety requirements that keep live parts away from fingers. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
How do I know if my product is affected?
Compare the model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Unplug it now and put it away where nobody will plug it back in. Do not open it up or try to repair it yourself.
Can I get a refund or a repair?
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
