Product safety reportOPSS
Electric Bike Conversion Kit, EBK-N005-RR safety warning over an injury risk
Product Safety Report for Electric Bike Conversion Kit presenting a serious risk of injuries.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
Electric Bike Conversion Kit, EBK-N005-RR
- ModelOn the rating label, base, back or box.
- EBK-N005-RR
What to do now
Electric Bike Conversion Kit, EBK-N005-RR could cause injury, for example from sharp edges, parts breaking, or the product failing in use.
- Put it out of use now.
- Check whether the notice offers a repair or replacement part before you discard it.
- Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.
- Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Getting your money back
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection.
If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2401-0041). Quoted as issued.
Summary
Product Safety Report for Electric Bike Conversion Kit presenting a serious risk of injuries.
The risk
The product presents a serious risk of injuries as the supplied crankshaft sensor, which checks if the rider is pedalling to allow the assist mode, and also the supplied brake levers, which cut off the power to the hub when operated, were not connected. The electric bicycle could be used as is in an electric motorcycle mode up to 34km/h, in excess of the maximum permissible speed for an electrically assisted pedal cycle. The unexpected and excessive speed could cause the rider to lose control and fall from the cycle.
The product does not meet the requirements of the Supply of Machinery (Safety) Regulations 2008.
Action taken
The import has been rejected at the border.
Advice to consumers
The import has been rejected at the border.
Additional information
PSD number: 2401-0041
Notified by: Local Authority Trading Standards
Product description
E-Bike conversion kit for a standard bicycle.
Open the OPSS notice
Questions
Why has Electric Bike Conversion Kit, EBK-N005-RR been reported?
Electric Bike Conversion Kit, EBK-N005-RR could cause injury, for example from sharp edges, parts breaking, or the product failing in use. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Put it out of use now. Check whether the notice offers a repair or replacement part before you discard it.
Can I get a refund or a repair?
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection. If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
