Product recallOPSS
Good Home / Cooke & Lewis Nubia Shower Screens recalled over an injury risk
Product Recall for Good Home / Cooke & Lewis Nubia Shower Screens sold by B&Q presenting a risk of injuries.
Check your product
Only products that match these details are covered. Have your pack in front of you.
4 identifiers listed for this notice.
Four designs of glass shower/bath screens with silver effect frames.
- Sold betweenCompare with your receipt or order date.
- March 2023 to November 2023
Good Home / Cooke & Lewis Nubia Shower Screens (2)
- Item or listing code
- 3663602769637
- 3663602769620
- 3663602769675
- 3663602769651
What to do now
Good Home / Cooke & Lewis Nubia Shower Screens could cause injury, for example from sharp edges, parts breaking, or the product failing in use.
- Stop using it.
- Read the corrective action below: some notices offer a fix rather than a return.
- Use the contact details in the official notice to arrange a refund, repair or replacement.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Refunds, repairs and replacements
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies.
Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
From the official notice
Published by the Office for Product Safety and Standards (2408-0063). Quoted as issued.
Summary
Product Recall for Good Home / Cooke & Lewis Nubia Shower Screens sold by B&Q presenting a risk of injuries.
The risk
The affected products present a risk of injuries as it has been identified that the bonding of the glass to the wall may fail. This could result in the glass falling and potentially injuring bystanders.
The affected products do not meet the requirements of the General Product Safety Regulations 2005.
Action taken
The product has been recalled from end users.
Advice to consumers
The product has been recalled from end users.
For further information, please access the B&Q recall site at the following link: https://www.diy.com/product-information/product-recall
Additional information
PSD number: 2408-0063
Notified by: Local Authority Trading Standards
Product description
Four designs of glass shower/bath screens with silver effect frames.
Open the OPSS notice
Questions
Why has Good Home / Cooke & Lewis Nubia Shower Screens been recalled?
Good Home / Cooke & Lewis Nubia Shower Screens could cause injury, for example from sharp edges, parts breaking, or the product failing in use. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the item or listing code and sold between on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using it. Read the corrective action below: some notices offer a fix rather than a return.
Can I get a refund or a repair?
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies. Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
Where was Good Home / Cooke & Lewis Nubia Shower Screens sold?
The notice names B&Q. Products bought elsewhere are covered too if they match the details listed.
