Product safety reportOPSS
Electric Cooking Plate safety warning over a burns risk
Product Safety Report for Electric Cooking Plate presenting a high risk of burns.
Product image from the OPSS safety notice
What to do now
Parts of Electric Cooking Plate can get hot enough to burn, or hot liquid could escape.
- Stop using it and let it cool fully before you handle it.
- Put it where children cannot get to it.
- This is a safety report rather than a manufacturer recall: the listing has been taken down, but the seller may not contact you. Get in touch with the seller through the marketplace.
- If you cannot reach the seller, Trading Standards can be told through Citizens Advice.
Why it matters. Burns from appliances and heating products are common, and children are the most likely to be hurt.
If someone has been hurt
Look out for
- for a burn: cool it under cool or lukewarm running water for 20 minutes and cover it loosely with cling film
Get help urgently
- large or deep burns, burns on the face, hands or genitals, or any burn on a child — go to A&E or call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order.
If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
From the official notice
Published by the Office for Product Safety and Standards (2507-0057). Quoted as issued.
Summary
Product Safety Report for Electric Cooking Plate presenting a high risk of burns.
The risk
The product presents a high risk of burns as the instructions state that the thermostat cover can heat up during use. This could lead to the user receiving burns. In addition, the supplied Declaration of Conformity and test reports could not be linked to the product. There is a lack of labelling, marking and clear instructions.
This product does not meet the requirements of the Supply of Machinery (Safety) Regulations 2008.
Action taken
The import has been rejected at the border and destroyed.
Advice to consumers
The import has been rejected at the border and destroyed.
Additional information
PSD notification number: 2507-0057
Notified by: Local Authority Trading Standards
Product description
An electronic heating plate.
Open the OPSS notice
Questions
Why has Electric Cooking Plate been reported?
Parts of Electric Cooking Plate can get hot enough to burn, or hot liquid could escape. Burns from appliances and heating products are common, and children are the most likely to be hurt.
How do I know if my product is affected?
The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.
What should I do now?
Stop using it and let it cool fully before you handle it. Put it where children cannot get to it.
Can I get a refund or a repair?
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order. If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
