Product recallOPSS
Stellar Classic Saucepan Sets recalled over a burns risk
Product Recall for Stellar Classic Saucepan Sets presenting a risk of burns.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
3 identifiers listed for this notice.
Stellar Classic Saucepan Sets (2)
- BarcodeThe long number printed under the barcode.
- 5051896015413
- 5051896019886
- ModelOn the rating label, base, back or box.
- Sales period Barcode Batch numbers
What to do now
The hazard with Stellar Classic Saucepan Sets is heat: surfaces, steam or contents could burn the user.
- Turn it off, unplug it and let it cool before packing it away.
- Keep it out of children’s reach until it has gone back.
- Contact Stellar or the shop you bought it from to arrange the remedy set out in the notice.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Burns from appliances and heating products are common, and children are the most likely to be hurt.
If someone has been hurt
Look out for
- for a burn: cool it under cool or lukewarm running water for 20 minutes and cover it loosely with cling film
Get help urgently
- large or deep burns, burns on the face, hands or genitals, or any burn on a child — go to A&E or call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.
If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
From the official notice
Published by the Office for Product Safety and Standards (2508-0152). Quoted as issued.
Summary
Product Recall for Stellar Classic Saucepan Sets presenting a risk of burns.
The risk
The product presents a risk of burns as, in specified batches, there is a fault with the handle welding. This may cause the handle to weaken over time and detach during use, potentially causing burns to the user.
The products do not meet the requirements of the General Product Safety Regulations 2005.
Action taken
The products have been recalled from end users. Owners are advised to stop using the products immediately.
Advice to consumers
The products have been recalled from end users. Users are advised to cease use of the product immediately and contact the place of purchase for redress.
For further information, please visit the Stellar recall site here: https://stellar.co.uk/classic-sets-recall or contact customerservice@horwood.co.uk .
Additional information
PSD notification number: 2508-0152
Notified by: Local Authority Trading Standards
Product description
Five-piece saucepan set.
Open the OPSS notice
Questions
Why has Stellar Classic Saucepan Sets been recalled?
The hazard with Stellar Classic Saucepan Sets is heat: surfaces, steam or contents could burn the user. Burns from appliances and heating products are common, and children are the most likely to be hurt.
How do I know if my product is affected?
Compare the barcode and model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Turn it off, unplug it and let it cool before packing it away. Keep it out of children’s reach until it has gone back.
Can I get a refund or a repair?
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
