Product recallOPSS
Elgetec Mini Salon Travel Hair Straightener recalled over a fire risk
Product Recall for Elgetec Hair Straighteners presenting a risk of fire.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
4 identifiers listed for this notice.
Elgetec Mini Salon Travel Hair Straightener
- BarcodeThe long number printed under the barcode.
- 7426978603198 (mini)
- 7426978603181 (Platinum Pro)
- ModelOn the rating label, base, back or box.
- Mini
- Platinum Pro
What to do now
Elgetec Mini Salon Travel Hair Straightener could overheat or catch fire.
- Unplug it and do not charge it again.
- Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
- Use the contact details in the official notice to arrange a refund, repair or replacement.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
If someone has been hurt
Look out for
- make sure you have working smoke alarms
Get help urgently
- if it starts to smoke, smell of burning or catch fire, get everyone out and call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies.
Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
From the official notice
Published by the Office for Product Safety and Standards (2502-0115). Quoted as issued.
Summary
Product Recall for Elgetec Hair Straighteners presenting a risk of fire.
The risk
The product presents a risk of fire because the plug, fuse and cables are counterfeit, and are not of sufficient quality to protect against risks of overheating, fire or electric shock.
The products do not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs & Sockets etc. (Safety) Regulations 1994.
Action taken
The product has been recalled from end users.
Advice to consumers
The product has been recalled from end users by the manufacturer and distributor. Customers are advised to return the products to any TK Maxx or HomeSense store for a full refund or replacement.
For further information, please contact the TK Maxx / HomeSense customer service on customerservice@tjxeurope.com, or 01923 473561 (UK) / 01 2476126 (Republic of Ireland).
Further information can be accessed on the TK Maxx recall page at the following link: https://www.tkmaxx.com/uk/en/product-recall
Additional information
PSD case number: 2502-0115
Notified by: Local Authority Trading Standards
Product description
Ceramic hair straighteners manufactured by Adrian Pearson Agencies Limited and sold by TKMaxx and HomeSense between January 2019 and December 2022. Products are sold in a black box with silver and white lettering.
Open the OPSS notice
Questions
Why has Elgetec Mini Salon Travel Hair Straightener been recalled?
Elgetec Mini Salon Travel Hair Straightener could overheat or catch fire. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
How do I know if my product is affected?
Compare the barcode and model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Unplug it and do not charge it again. Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
Can I get a refund or a repair?
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies. Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
Where was Elgetec Mini Salon Travel Hair Straightener sold?
The notice names TK Maxx. Products bought elsewhere are covered too if they match the details listed.
