Product recallOPSS
Emma Barclay Emoji Panda Scatter Cushion recalled over a fire risk
Product recall for Scatter Cushion presenting a medium risk of fire.
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
Emma Barclay Emoji Panda Scatter Cushion
- BarcodeThe long number printed under the barcode.
- 505023806055
What to do now
The risk with Emma Barclay Emoji Panda Scatter Cushion is fire: a fault could cause it to overheat, melt or ignite.
- Stop using and charging it now, and unplug it.
- Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.
- Follow the corrective action in the notice: a refund, repair or replacement from the business.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
If someone has been hurt
Look out for
- make sure you have working smoke alarms
Get help urgently
- if it starts to smoke, smell of burning or catch fire, get everyone out and call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.
If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2103-0193). Quoted as issued.
Summary
Product recall for Scatter Cushion presenting a medium risk of fire.
The risk
This product poses a medium risk of fire due to failing flammability testing.
The product does not meet the requirements of the Furniture and Furnishings
(Fire) (Safety) Regulations 1988.
Action taken
Product has been voluntarily recalled from end users and the listing removed by the online marketplace (eBay).
Advice to consumers
Product has been voluntarily recalled from end users, and eBay has removed the listing from its platform.
Additional information
PSD case number: 2103-0193
Notified by: Office for Product Safety and Standards
Product description
3 dimensional wholly soft filled panda shaped cushion.
Open the OPSS notice
Questions
Why has Emma Barclay Emoji Panda Scatter Cushion been recalled?
The risk with Emma Barclay Emoji Panda Scatter Cushion is fire: a fault could cause it to overheat, melt or ignite. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
How do I know if my product is affected?
Compare the barcode on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using and charging it now, and unplug it. Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.
Can I get a refund or a repair?
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
Where was Emma Barclay Emoji Panda Scatter Cushion sold?
The notice names eBay. Products bought elsewhere are covered too if they match the details listed.
