Product recallOPSS
Husqvarna Robotic Lawnmower 435X and 535 models recalled over a fire risk
Product recall for Husqvarna Robotic Lawnmower 435X and 535 models presenting a risk of fire, launched October 2021.
Check your product
Only products that match these details are covered. Have your pack in front of you.
3 identifiers listed for this notice.
Husqvarna Robotic Lawnmower 435X and 535 models
- BarcodeThe long number printed under the barcode.
- 7391736592093
- ModelOn the rating label, base, back or box.
- Automower 435 AWD 9678533-03
- Automower 535 AWD 9678534-03
What to do now
Husqvarna Robotic Lawnmower 435X and 535 models could overheat or catch fire.
- Stop using and charging it now, and unplug it.
- Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.
- Use the contact details in the official notice to arrange a refund, repair or replacement.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
If someone has been hurt
Look out for
- make sure you have working smoke alarms
Get help urgently
- if it starts to smoke, smell of burning or catch fire, get everyone out and call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies.
Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
From the official notice
Published by the Office for Product Safety and Standards (2111-0087). Quoted as issued.
Summary
Product recall for Husqvarna Robotic Lawnmower 435X and 535 models presenting a risk of fire, launched October 2021.
The risk
The product presents a risk of fire as a result of the charging pattern, ‘stressing’ the batteries to unusual levels of degradation. It has been identified that there have been 5 reported incidents where lawnmowers have caught fire as a result of when the battery was being charged.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Action taken
Models recalled from end users in October 2021.
Advice to consumers
The product has been recalled from end users.
The manufacturer is contacting product owners directly to arrange to replace the battery through their network of dealerships. In addition, the manufacturer is resolving the issue of battery degradation and prolonging the battery lifetime through two mandatory software updates for the affected models.
Additional information
PSD case number: 2111-0087
Notified by: Local Authority Trading Standards
Product description
The robotic lawnmowers freely and automatically cut grass by detecting the signal of a perimeter cable. Both models are powered by lithium-ion batteries. The mowers have a docking station for recharging. The 435X model is grey with orange on the wheels, and the 535 model is orange and grey with white wheels.
Open the OPSS notice
Questions
Why has Husqvarna Robotic Lawnmower 435X and 535 models been recalled?
Husqvarna Robotic Lawnmower 435X and 535 models could overheat or catch fire. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
How do I know if my product is affected?
Compare the barcode and model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using and charging it now, and unplug it. Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.
Can I get a refund or a repair?
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies. Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
