Product safety reportOPSS
Eskute C100 Plus Electric Bicycle safety warning over an injury risk
Product Safety Report for Eskute C100 Plus Electric Bicycle presenting a risk of injuries.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
Eskute C100 Plus Electric Bicycle
- ModelOn the rating label, base, back or box.
- C100 Plus
- HLT-180-2401500
What to do now
The risk with Eskute C100 Plus Electric Bicycle is physical injury.
- Stop using it.
- Read the corrective action below: some notices offer a fix rather than a return.
- This is a safety report rather than a manufacturer recall: the listing has been taken down, but the seller may not contact you. Get in touch with the seller through the marketplace.
- If you cannot reach the seller, Trading Standards can be told through Citizens Advice.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Getting your money back
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order.
If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
From the official notice
Published by the Office for Product Safety and Standards (2610-0010). Quoted as issued.
Summary
Product Safety Report for Eskute C100 Plus Electric Bicycle presenting a risk of injuries.
The risk
The product presents a serious risk of injuries because it has an unfitted single action throttle, which allows the bike to operate as a motorbike up to a speed of 24.9km/h without pedalling. This could lead to the user travelling too fast and losing control, leading to injuries. The welds and joins on the product are also inadequate, and will quickly corrode and fail. The product was also supplied without an instruction manual.
The product does not meet the requirements of the Supply of Machinery (Safety) Regulations 2008.
Action taken
The import has been rejected at the border.
Advice to consumers
The import has been rejected at the border.
Additional information
PSD notification number: 2610-0010
Notified by: Local Authority Trading Standards
Product description
Electric bike with wall plug and other accessories.
Open the OPSS notice
Questions
Why has Eskute C100 Plus Electric Bicycle been reported?
The risk with Eskute C100 Plus Electric Bicycle is physical injury. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using it. Read the corrective action below: some notices offer a fix rather than a return.
Can I get a refund or a repair?
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order. If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
