Product recallOPSS
Mint Velvet Raya Espadrille Wedge Sandals recalled over an injury risk
Product Recall for Mint Velvet Raya Espadrille Wedge Sandals presenting a risk of injuries.
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
Mint Velvet Raya Espadrille Wedge Sandals
- ModelOn the rating label, base, back or box.
- Y79431
- Y79434
What to do now
Mint Velvet Raya Espadrille Wedge Sandals could cause injury, for example from sharp edges, parts breaking, or the product failing in use.
- Put it out of use now.
- Check whether the notice offers a repair or replacement part before you discard it.
- Use the contact details in the official notice to arrange a refund, repair or replacement.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Refunds, repairs and replacements
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies.
Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
From the official notice
Published by the Office for Product Safety and Standards (2610-0072). Quoted as issued.
Summary
Product Recall for Mint Velvet Raya Espadrille Wedge Sandals presenting a risk of injuries.
The risk
The products present a risk of injuries as it has been identified that the footbed can become dislodged from the wedge heel. If the footbed unexpectedly became dislodged during use, the user could fall leading to injuries.
The products do not meet the requirements of the General Product Safety Regulations 2005.
Action taken
The product has been recalled from end users by Next.
Advice to consumers
The product has been recalled from end users by Next.
Next have contacted consumers who purchased the heels directly. Owners are advised to stop using the product, and follow the instructions sent by Next to arrange for a refund or replacement.
Additional information
PSD notification number: 2610-0072
Notified by: Local Authority Trading Standards
Product description
Light tan and brown wedge sandals.
Open the OPSS notice
Questions
Why has Mint Velvet Raya Espadrille Wedge Sandals been recalled?
Mint Velvet Raya Espadrille Wedge Sandals could cause injury, for example from sharp edges, parts breaking, or the product failing in use. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Put it out of use now. Check whether the notice offers a repair or replacement part before you discard it.
Can I get a refund or a repair?
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies. Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
Where was Mint Velvet Raya Espadrille Wedge Sandals sold?
The notice names Next. Products bought elsewhere are covered too if they match the details listed.
