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Product recallOPSS

Estes Rockets D12-3 Engines and D12-5 Engines recalled over an injury risk

Cuts and injuries

Product Recall for Estes Rockets D12-3 Engines and D12-5 Engines presenting a risk of injuries.

Check your product

Only products that match these details are covered. Have your pack in front of you.

5 identifiers listed for this notice.

  • Estes Rockets D12-3 Engines and D12-5 Engines

    BarcodeThe long number printed under the barcode.
    • D12-3 engines – 047776015666
    • D12-5 engines - 47776015678
    Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
    • J20 1120
    ModelOn the rating label, base, back or box.
    • D12-3
    • D12-5

What to do now

The risk with Estes Rockets D12-3 Engines and D12-5 Engines is physical injury.

  1. Put it out of use now.
  2. Check whether the notice offers a repair or replacement part before you discard it.
  3. Follow the corrective action in the notice: a refund, repair or replacement from Estes Rockets.
  4. If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.

Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.

Refunds, repairs and replacements

Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.

If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.

From the official notice

Published by the Office for Product Safety and Standards (2407-0078). Quoted as issued.

Summary

Product Recall for Estes Rockets D12-3 Engines and D12-5 Engines presenting a risk of injuries.

The risk

The product presents a risk of injuries as due to a manufacturing fault, the forward ejection charge fails. This results in the uncontrolled return of the rocket to the ground, which may result in the user, or surrounding people becoming injured.

The product does not meet the requirements of the Pyrotechnic Articles (Safety) Regulations 2015.

Action taken

Recall of the product from end users.

Advice to consumers

The affected models/batches have been recalled from end users.

For further information, or to make contact with Estes on this recall, please access: https://estesrockets.com/pages/d12-engine-service-bulletin

Additional information

PSD case number: 2407-0078

Notified by: Office for Product Safety and Standards.

Product description

A model rocket motor rocket and rocket motor for small-size simulation of rocket and rocket motors for entertainment and private use.

Open the OPSS notice

Questions

Why has Estes Rockets D12-3 Engines and D12-5 Engines been recalled?

The risk with Estes Rockets D12-3 Engines and D12-5 Engines is physical injury. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.

How do I know if my product is affected?

Compare the barcode, batch code and model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Put it out of use now. Check whether the notice offers a repair or replacement part before you discard it.

Can I get a refund or a repair?

Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.

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