Product safety reportOPSS
Feytory Rechargeable Grass Mower safety warning over a fire risk
Product Safety Report for Feytory Rechargeable Grass Mower presenting a risk of fire and electric shock.
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
Feytory Rechargeable Grass Mower
- ModelOn the rating label, base, back or box.
- HGFS210100
What to do now
Feytory Rechargeable Grass Mower has been flagged because it could start a fire in the home.
- Unplug it and do not charge it again.
- Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
- The marketplace has removed the listing. Contact the seller through your order history to ask for a refund.
- Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.
Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
If someone has been hurt
Look out for
- make sure you have working smoke alarms
Get help urgently
- if it starts to smoke, smell of burning or catch fire, get everyone out and call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme.
Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.
From the official notice
Published by the Office for Product Safety and Standards (2608-0052). Quoted as issued.
Summary
Product Safety Report for Feytory Rechargeable Grass Mower presenting a risk of fire and electric shock.
The risk
The product presents a serious risk of electric shock because the charger failed electrical strength testing, indicating there is insufficient insulation between live parts and accessible parts. This could result in the accessible parts becoming live and the user receiving an electric shock. In addition, the insufficient insulation may cause the product to overheat, leading to a fire. There is also no evidence that the product has been assessed using relevant UK conformity assessment procedures as a valid Declaration of Conformity was not supplied. There is no valid technical documentation for the product, and the machinery is not marked with required information.
The product does not meet the requirements of the Supply of Machinery (Safety) Regulations 2008 or the Electrical Equipment (Safety) Regulations 2016.
Action taken
The import has been rejected at the border. The listing has been removed by AliExpress.
Advice to consumers
The import has been rejected at the border.
If you own this product, stop using it and contact the retailer/supplier you purchased from for a refund, repair or replacement.
Additional information
PSD case number: 2608-0052
Notified by: Local Authority Trading Standards
Product description
An electric grass mower with removable lithium-ion batteries and charger.
Open the OPSS notice
Questions
Why has Feytory Rechargeable Grass Mower been reported?
Feytory Rechargeable Grass Mower has been flagged because it could start a fire in the home. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
How do I know if my product is affected?
Compare the model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Unplug it and do not charge it again. Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
Can I get a refund or a repair?
Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme. Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.
Where was Feytory Rechargeable Grass Mower sold?
The notice names Amazon, AliExpress. Products bought elsewhere are covered too if they match the details listed.
