Allergy alertFSA
Fito Vegan Collagen capsules recalled over undeclared soya
Fito Nature Boutique recalls Fito Vegan Collagen capsules because of undeclared soya which is not mentioned on the label. This means the product is a possible health risk for anyone with an allergy to soya.
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
Fito Vegan Collagen capsules 40 capsules
- Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
- 110323
- Use byOn the lid, sleeve or label.
- 10 March 2028
What to do now
The label on Fito Vegan Collagen capsules does not tell people about the soya it contains. For everyone else the product is safe to eat; for people with an allergy to soya, it is not.
- If you are allergic to or intolerant of soya, do not eat it.
- Make sure children, carers and anyone you shop for know not to eat it.
- Take it back to the shop where you bought it and ask for a refund.
- Only the packs listed below are affected, so check your pack before throwing it away.
Why it matters. Soya appears in many processed foods, including sauces, dressings and meat alternatives.
Symptoms and when to get help
Look out for
- an itchy, tingling mouth
- a raised itchy rash (hives)
- swelling of the lips, face or eyes
- stomach pain or being sick
Get help urgently
- swelling of the tongue or throat, difficulty breathing or swallowing, wheezing, feeling faint, or collapse — use an adrenaline auto-injector if you have one and call 999, saying it is anaphylaxis
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
The quickest route is to take the pack, or a photo of its label, back to the shop. Most retailers refund recalled products without proof of purchase.
If a shop refuses, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline in Northern Ireland (0300 123 6262) can tell you what to do next.
From the official notice
Published by the Food Standards Agency (FSA-AA-34-2023). Quoted as issued.
Summary
Fito Nature Boutique recalls Fito Vegan Collagen capsules because of undeclared soya which is not mentioned on the label. This means the product is a possible health risk for anyone with an allergy to soya.
The risk
Soya
This product contains soya making it a possible health risk for anyone with an allergy to soya.
Action taken
Fito Nature Boutique is recalling the above product from customers and has been advised to contact the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a point-of-sale notice to its customers. These notices explain to customers why the product is being recalled and tell them what to do if they have bought the product. Please see the attached notice.
Advice to consumers
If you have bought the above product and have an allergy to soya, do not eat it. Instead return it to the store from where you bought it for a full refund. For more information, contact customer services on 020 77 121 493 or email info@naturboutique.co.uk
Open the FSA notice
Questions
Why has Fito Vegan Collagen capsules been recalled?
The label on Fito Vegan Collagen capsules does not tell people about the soya it contains. For everyone else the product is safe to eat; for people with an allergy to soya, it is not. Soya appears in many processed foods, including sauces, dressings and meat alternatives.
How do I know if my product is affected?
Compare the batch code and use by on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
If you are allergic to or intolerant of soya, do not eat it. Make sure children, carers and anyone you shop for know not to eat it.
Can I get a refund?
The quickest route is to take the pack, or a photo of its label, back to the shop. Most retailers refund recalled products without proof of purchase. If a shop refuses, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline in Northern Ireland (0300 123 6262) can tell you what to do next.
Is it safe for people without this allergy?
Yes. An allergy alert means the label is wrong for people who must avoid soya. If nobody in your home is allergic to or intolerant of soya, the product is not otherwise unsafe, although you can still return it.
