Allergy alertFSA
Carolyn Stewart’s ‘Turn Up the Flavour’ Chicken recalled over undeclared soya
Totally Hot NI is recalling Carolyn Stewart’s ‘Turn Up the Flavour’ Chicken and ‘Turn up the Flavour’ Beef Jamaican Patty Cakes because they contain soya which is not mentioned on the labels. This means the products are a possible health risk for anyone with an allergy to soya.
Check your product
Only products that match these details are covered. Have your pack in front of you.
Carolyn Stewart’s ‘Turn Up the Flavour’ Jamaican Patty – Chicken All pack sizes (Single and Mini)
- Affected
- All batch codes
- All dates up to 23 October 2023
Carolyn Stewart’s ‘Turn Up the Flavour’ Jamaican Patty – Beef All pack sizes (Single and Mini)
- Affected
- All batch codes
- All dates up to 23 October 2023
What to do now
This is an allergy alert: soya is in Carolyn Stewart’s ‘Turn Up the Flavour’ Chicken without being properly declared. If you or someone you buy for avoids soya, do not eat it.
- If you are allergic to or intolerant of soya, do not eat it.
- Make sure children, carers and anyone you shop for know not to eat it.
- Return it to the shop where you bought it for a full refund, with or without a receipt.
- Only the packs listed below are affected, so check your pack before throwing it away.
Why it matters. Soya appears in many processed foods, including sauces, dressings and meat alternatives.
Symptoms and when to get help
Look out for
- an itchy, tingling mouth
- a raised itchy rash (hives)
- swelling of the lips, face or eyes
- stomach pain or being sick
Get help urgently
- swelling of the tongue or throat, difficulty breathing or swallowing, wheezing, feeling faint, or collapse — use an adrenaline auto-injector if you have one and call 999, saying it is anaphylaxis
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
Shops selling the product will display a point-of-sale notice and accept returns. You are entitled to your money back; you are not obliged to accept a voucher or replacement unless you want one.
Under the Consumer Rights Act 2015, food must be of satisfactory quality and as described. A recalled product does not meet that standard.
From the official notice
Published by the Food Standards Agency (FSA-AA-40-2023). Quoted as issued.
Summary
Totally Hot NI is recalling Carolyn Stewart’s ‘Turn Up the Flavour’ Chicken and ‘Turn up the Flavour’ Beef Jamaican Patty Cakes because they contain soya which is not mentioned on the labels. This means the products are a possible health risk for anyone with an allergy to soya.
The risk
Soya
These products contain soya making them a possible health risk for anyone with an allergy to soya.
Action taken
Totally Hot NI is recalling the above products from customers and has been advised to contact the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a point-of-sale notice to its customers. These notices explain to customers why the products are being recalled and tell them what to do if they have bought the products. Please see the attached notice.
Advice to consumers
If you have bought the above products and have an allergy to soya, do not eat them. Instead return them to the store from where they were bought for a full refund.
Open the FSA notice
Questions
Why has Carolyn Stewart’s ‘Turn Up the Flavour’ Chicken been recalled?
This is an allergy alert: soya is in Carolyn Stewart’s ‘Turn Up the Flavour’ Chicken without being properly declared. If you or someone you buy for avoids soya, do not eat it. Soya appears in many processed foods, including sauces, dressings and meat alternatives.
How do I know if my product is affected?
The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.
What should I do now?
If you are allergic to or intolerant of soya, do not eat it. Make sure children, carers and anyone you shop for know not to eat it.
Can I get a refund?
Shops selling the product will display a point-of-sale notice and accept returns. You are entitled to your money back; you are not obliged to accept a voucher or replacement unless you want one. Under the Consumer Rights Act 2015, food must be of satisfactory quality and as described. A recalled product does not meet that standard.
Is it safe for people without this allergy?
Yes. An allergy alert means the label is wrong for people who must avoid soya. If nobody in your home is allergic to or intolerant of soya, the product is not otherwise unsafe, although you can still return it.
