Batch BeaconUK recalls and safety alerts

Vehicle recallDVSA

Ford Transit Custom recalled over a loss of power risk

Loss of power

On affected vehicles a component in the electric motor could over time slowly degrade and eventually fail leading to the electric motor failing without notice and a loss of propulsion.

Check your product

Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.

1 identifier listed for this notice.

  • Transit Custom

    Build datesThe build or first registration date is on the V5C.
    • 03/09/2019 – 15/05/2020
    • 05/06/2020 – 07/11/2020
    • 27/10/2020 – 08/02/2021
    • 01/02/2024 – 23/06/2021
    • 15/06/2021 – 09/07/2021
    • 01/10/2019 – 10/03/2020
    • 05/10/2019 – 07/11/2020
    • 22/12/2020 – 16/04/2021
    • 15/06/2021 – 13/07/2021
    Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
    • 24S56

What to do now

Some Ford Transit Custom could stall or lose drive unexpectedly.

  1. Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer.
  2. Contact a franchised dealer to book the free repair.
  3. Keep the manufacturer’s recall letter if you receive one, and update your address on the V5C so future letters reach you.

Why it matters. A sudden loss of power on a busy road or junction increases the risk of a collision.

Repairs and costs

Manufacturers contact registered keepers using DVLA records, but letters can go astray. You can book the free repair yourself once you know your vehicle is affected.

The DVSA monitors recalls and can be contacted if a manufacturer or dealer does not act.

From the official notice

Published by the Driver and Vehicle Standards Agency (R/2024/333). Quoted as issued.

Summary

On affected vehicles a component in the electric motor could over time slowly degrade and eventually fail leading to the electric motor failing without notice and a loss of propulsion.

Defect

On affected vehicles a component in the electric motor could over time slowly degrade and eventually fail leading to the electric motor failing without notice and a loss of propulsion.

Remedy

Install a new electric motor.

Models

Transit Custom

Open the DVSA notice

Questions

Why are Ford Transit Custom being recalled?

Some Ford Transit Custom could stall or lose drive unexpectedly. A sudden loss of power on a busy road or junction increases the risk of a collision.

How do I know if my vehicle is affected?

Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.

What should I do now?

Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer. Contact a franchised dealer to book the free repair.

Will the repair cost anything?

Manufacturers contact registered keepers using DVLA records, but letters can go astray. You can book the free repair yourself once you know your vehicle is affected. The DVSA monitors recalls and can be contacted if a manufacturer or dealer does not act.

Related notices