Batch BeaconUK recalls and safety alerts

Vehicle recallDVSA

Toyota Proace EV and Proace City EV recalled over a loss of power risk

Loss of power

For affected vehicles there is an error in the specific software calibrations of the traction (high voltage) battery control unit. As a consequence a false detection of the battery cell voltage and/or the battery temperature could occur leading to loss of drive.

Check your product

Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.

2 identifiers listed for this notice.

  • Proace EV

    Build datesThe build or first registration date is on the V5C.
    • 01/07/2022 – 28/02/2023
    Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
    • 5WB07 (CI25-007)

  • Proace City EV

    Build dates
    • 01/07/2022 – 28/02/2023
    Manufacturer reference
    • 5WB07 (CI25-007)

What to do now

Affected Toyota Proace EV and Proace City EV may lose power while driving.

  1. Enter your registration number on the GOV.UK recall checker, or ask a franchised dealer to check the VIN.
  2. Book the recall work with a franchised dealer for the make. Recall repairs are carried out free of charge.
  3. Make sure the DVLA has your current address, as recall letters go to the registered keeper.

Why it matters. A sudden loss of power on a busy road or junction increases the risk of a collision.

Repairs and costs

Safety recall work is carried out by franchised dealers free of charge, whether or not you are the first owner and whether or not the vehicle is still under warranty.

If a dealer will not carry out the recall work, contact the manufacturer’s customer services and, if that does not resolve it, the DVSA.

From the official notice

Published by the Driver and Vehicle Standards Agency (R/2025/114). Quoted as issued.

Summary

For affected vehicles there is an error in the specific software calibrations of the traction (high voltage) battery control unit. As a consequence a false detection of the battery cell voltage and/or the battery temperature could occur leading to loss of drive.

Defect

For affected vehicles there is an error in the specific software calibrations of the traction (high voltage) battery control unit. As a consequence a false detection of the battery cell voltage and/or the battery temperature could occur leading to loss of drive.

Remedy

Update the software of the traction battery control unit.

Models

Proace EV, Proace City EV

Open the DVSA notice

Questions

Why are Toyota Proace EV and Proace City EV being recalled?

Affected Toyota Proace EV and Proace City EV may lose power while driving. A sudden loss of power on a busy road or junction increases the risk of a collision.

How do I know if my vehicle is affected?

Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.

What should I do now?

Enter your registration number on the GOV.UK recall checker, or ask a franchised dealer to check the VIN. Book the recall work with a franchised dealer for the make. Recall repairs are carried out free of charge.

Will the repair cost anything?

Safety recall work is carried out by franchised dealers free of charge, whether or not you are the first owner and whether or not the vehicle is still under warranty. If a dealer will not carry out the recall work, contact the manufacturer’s customer services and, if that does not resolve it, the DVSA.

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