Batch BeaconUK recalls and safety alerts

Vehicle recallDVSA

Ford Transit recalled over an electrical or software fault

Electrical or software fault

The SYNC screen may display a blue or black image when the vehicle is placed in reverse or when the 360 degree view is selected and available (during low-speed operation).

Check your product

Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.

1 identifier listed for this notice.

  • Transit

    Build datesThe build or first registration date is on the V5C.
    • 04/10/2021 – 10/10/2023
    Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
    • 23S48

What to do now

The defect is electrical or in the vehicle’s software.

  1. Enter your registration number on the GOV.UK recall checker, or ask a franchised dealer to check the VIN.
  2. Book the recall work with a franchised dealer for the make. Recall repairs are carried out free of charge.
  3. Make sure the DVLA has your current address, as recall letters go to the registered keeper.

Why it matters. Electrical and software faults can affect lights, warnings, cameras or driver assistance systems, and some can lead to a loss of function while driving.

Repairs and costs

You should not pay for a safety recall repair. Book it with a franchised dealer for the make and take your V5C or registration number.

If you have already paid for a repair to fix the same defect, ask the manufacturer whether it will reimburse you.

From the official notice

Published by the Driver and Vehicle Standards Agency (R/2023/336). Quoted as issued.

Summary

The SYNC screen may display a blue or black image when the vehicle is placed in reverse or when the 360 degree view is selected and available (during low-speed operation).

Defect

The SYNC screen may display a blue or black image when the vehicle is placed in reverse or when the 360 degree view is selected and available (during low-speed operation).

Remedy

Replace rear camera and update software

Models

Transit

Open the DVSA notice

Questions

Why are Ford Transit being recalled?

The defect is electrical or in the vehicle’s software. Electrical and software faults can affect lights, warnings, cameras or driver assistance systems, and some can lead to a loss of function while driving.

How do I know if my vehicle is affected?

Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.

What should I do now?

Enter your registration number on the GOV.UK recall checker, or ask a franchised dealer to check the VIN. Book the recall work with a franchised dealer for the make. Recall repairs are carried out free of charge.

Will the repair cost anything?

You should not pay for a safety recall repair. Book it with a franchised dealer for the make and take your V5C or registration number. If you have already paid for a repair to fix the same defect, ask the manufacturer whether it will reimburse you.

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