Vehicle recallDVSA
Ram 1500 Pickup (DT), 2500 Pickup (DJ) and 3500 Pickup (DF) recalled over an electrical or software fault
Affected vehicles may have been built with an incompatible rear view camera system and radio combination that may prevent the rear-view image from displaying during a reversing event under certain conditions.
Check your product
Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.
3 identifiers listed for this notice.
1500 Pickup (DT)
- Build datesThe build or first registration date is on the V5C.
- 01/01/2017 – 28/08/2023
- Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
- 97A
2500 Pickup (DJ)
- Build dates
- 01/01/2017 – 27/08/2023
- Manufacturer reference
- 97A
3500 Pickup (DF)
- Build dates
- 21/04/2022 – 27/08/2023
- Manufacturer reference
- 97A
What to do now
Some Ram 1500 Pickup (DT), 2500 Pickup (DJ) and 3500 Pickup (DF) need a software or electrical fix.
- Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer.
- Contact a franchised dealer to book the free repair.
- Keep the manufacturer’s recall letter if you receive one, and update your address on the V5C so future letters reach you.
Why it matters. Electrical and software faults can affect lights, warnings, cameras or driver assistance systems, and some can lead to a loss of function while driving.
Repairs and costs
Manufacturers contact registered keepers using DVLA records, but letters can go astray. You can book the free repair yourself once you know your vehicle is affected.
The DVSA monitors recalls and can be contacted if a manufacturer or dealer does not act.
From the official notice
Published by the Driver and Vehicle Standards Agency (R/2023/321). Quoted as issued.
Summary
Affected vehicles may have been built with an incompatible rear view camera system and radio combination that may prevent the rear-view image from displaying during a reversing event under certain conditions.
Defect
Affected vehicles may have been built with an incompatible rear view camera system and radio combination that may prevent the rear-view image from displaying during a reversing event under certain conditions.
Remedy
Update of the radio software.
Models
1500 Pickup (DT), 2500 Pickup (DJ), 3500 Pickup (DF)
Open the DVSA notice
Questions
Why are Ram 1500 Pickup (DT), 2500 Pickup (DJ) and 3500 Pickup (DF) being recalled?
Some Ram 1500 Pickup (DT), 2500 Pickup (DJ) and 3500 Pickup (DF) need a software or electrical fix. Electrical and software faults can affect lights, warnings, cameras or driver assistance systems, and some can lead to a loss of function while driving.
How do I know if my vehicle is affected?
Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.
What should I do now?
Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer. Contact a franchised dealer to book the free repair.
Will the repair cost anything?
Manufacturers contact registered keepers using DVLA records, but letters can go astray. You can book the free repair yourself once you know your vehicle is affected. The DVSA monitors recalls and can be contacted if a manufacturer or dealer does not act.