Product safety reportOPSS
Freeboy Electric Scooter sold on Amazon safety warning over an injury risk
Product Safety Report for Freeboy Electric Scooter presenting a serious risk of injuries.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
3 identifiers listed for this notice.
Freeboy Electric Scooter sold on Amazon
- BarcodeThe long number printed under the barcode.
- 01260618
- ModelOn the rating label, base, back or box.
- J01
- Item or listing codeOn the box, the label, or the order page where you bought it.
- B0H36CV39S
What to do now
Freeboy Electric Scooter sold on Amazon has been reported because it could hurt the person using it.
- Put it out of use now.
- Check whether the notice offers a repair or replacement part before you discard it.
- The marketplace has removed the listing. Contact the seller through your order history to ask for a refund.
- Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Getting your money back
Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme.
Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.
From the official notice
Published by the Office for Product Safety and Standards (2609-0134). Quoted as issued.
Summary
Product Safety Report for Freeboy Electric Scooter presenting a serious risk of injuries.
The risk
The product presents a serious risk of injuries as it was not accompanied by adequate safety information, meaning the user may operate the scooter without the correct protective equipment. If the user were to lose control of the scooter and fall, they could receive injuries.
There is no evidence that the product has been assessed using relevant UK conformity assessment procedures as a valid Declaration of Conformity was not supplied. In the absence of evidence to demonstrate the conformity of the product, it may be possible for it to overheat and catch fire. Improvements are also required to the product and charger labelling.
The product does not meet the requirements of the Supply of Machinery (Safety) Regulations 2008.
Action taken
The import has been rejected at the border and the listing removed by the online marketplace (Amazon).
Advice to consumers
The import has been rejected at the border.
The listing has been removed by the online marketplace (Amazon).
Additional information
PSD notification numbers: 2609-0134
Notifying Authority: Local Authority Trading Standards
Product description
A black and red electric scooter with charger and wall plug.
Open the OPSS notice
Questions
Why has Freeboy Electric Scooter sold on Amazon been reported?
Freeboy Electric Scooter sold on Amazon has been reported because it could hurt the person using it. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the barcode, model and item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Put it out of use now. Check whether the notice offers a repair or replacement part before you discard it.
Can I get a refund or a repair?
Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme. Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.
Where was Freeboy Electric Scooter sold on Amazon sold?
The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.
