Product safety reportOPSS
Ningbo Foreign Trade Co Ltd 5M Telescopic Steel Ladder safety warning over an injury risk
Product Safety Report for Ningbo Foreign Trade Co Ltd 5M Telescopic Steel Ladder presenting a serious risk of injuries.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
Ningbo Foreign Trade Co Ltd 5M Telescopic Steel Ladder
- Item or listing codeOn the box, the label, or the order page where you bought it.
- LU-DJ-5M-J-GT-D
What to do now
The risk with Ningbo Foreign Trade Co Ltd 5M Telescopic Steel Ladder is physical injury.
- Stop using it.
- Read the corrective action below: some notices offer a fix rather than a return.
- This is a safety report rather than a manufacturer recall: the listing has been taken down, but the seller may not contact you. Get in touch with the seller through the marketplace.
- If you cannot reach the seller, Trading Standards can be told through Citizens Advice.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Getting your money back
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order.
If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
From the official notice
Published by the Office for Product Safety and Standards (2609-0091). Quoted as issued.
Summary
Product Safety Report for Ningbo Foreign Trade Co Ltd 5M Telescopic Steel Ladder presenting a serious risk of injuries.
The risk
The product presents a serious risk of injuries because the rung pitch exceeds the maximum of 3000mm, allowing greater distances between rungs than permitted. The locking mechanisms are also unclear, making it difficult for users to determine whether the ladder is securely locked before use. The ladder can collapse under use if it is not fully locked, creating a risk of falls and trapping injuries. The product was also supplied without the required stabiliser bar for a ladder of this height, reducing its stability during use.
The product does not meet the requirements of the General Product Safety Regulations 2005.
Action taken
The import has been rejected at the border.
Advice to consumers
The import has been rejected at the border.
Additional information
PSD notification numbers: 2609-0091
Notifying Authority: Local Authority Trading Standards
Product description
5M telescopic steel ladder supplied in cardboard packaging.
Open the OPSS notice
Questions
Why has Ningbo Foreign Trade Co Ltd 5M Telescopic Steel Ladder been reported?
The risk with Ningbo Foreign Trade Co Ltd 5M Telescopic Steel Ladder is physical injury. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using it. Read the corrective action below: some notices offer a fix rather than a return.
Can I get a refund or a repair?
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order. If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
