Product recallFSA
Frozen Quorn Swedish Style Balls recalled over possible plastic pieces
Quorn Foods is recalling Frozen Quorn Swedish Style Balls because they may contain small pieces of plastic. The possible presence of plastic makes the product unsafe to eat and presents a potential choking hazard.
Point-of-sale notice published with the recall
Check your product
Only products that match these details are covered. Have your pack in front of you.
name: Frozen Quorn Swedish Style Balls 300g
- Best beforeOn the lid, base or back of the pack.
- 30 September 2024
What to do now
Frozen Quorn Swedish Style Balls has been recalled because plastic fragments have been found in some packs.
- Do not eat it, and do not try to remove the pieces.
- Keep it away from children until it is returned or thrown away.
- Take it back to the shop where you bought it for a full refund, or throw it away if you prefer. You do not usually need a receipt.
- If you froze some or put it into another container, check those portions too.
Why it matters. Hard or sharp plastic can injure the mouth and throat, and small pieces are a choking risk, especially for children.
Symptoms and when to get help
Look out for
- pain in the mouth or throat
- coughing or difficulty swallowing
Get help urgently
- difficulty breathing or choking — call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
Shops selling the product will display a point-of-sale notice and accept returns. You are entitled to your money back; you are not obliged to accept a voucher or replacement unless you want one.
Under the Consumer Rights Act 2015, food must be of satisfactory quality and as described. A recalled product does not meet that standard.
From the official notice
Published by the Food Standards Agency (FSA-PRIN-03-2023). Quoted as issued.
Summary
Quorn Foods is recalling Frozen Quorn Swedish Style Balls because they may contain small pieces of plastic. The possible presence of plastic makes the product unsafe to eat and presents a potential choking hazard.
The risk
This product may contain small pieces of plastic which makes them unsafe to eat and presents a potential choking hazard.
Action taken
Quorn is recalling the above product from customers. The company has also issued a recall notice to its customers. These notices explain to customers why the product is being recalled and tells them what to do if they have bought the product. Please see the attached notice.
Advice to consumers
If you have bought the above product, do not eat it. Instead, return it to the store from where it was bought for a full refund, no receipt is required. If you would like any further information, please contact Quorn Customer Services at customer.services@quornfoods.com or 0345 602 9000
Open the FSA notice
Questions
Why has Frozen Quorn Swedish Style Balls been recalled?
Frozen Quorn Swedish Style Balls has been recalled because plastic fragments have been found in some packs. Hard or sharp plastic can injure the mouth and throat, and small pieces are a choking risk, especially for children.
How do I know if my product is affected?
Compare the best before on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Do not eat it, and do not try to remove the pieces. Keep it away from children until it is returned or thrown away.
Can I get a refund?
Shops selling the product will display a point-of-sale notice and accept returns. You are entitled to your money back; you are not obliged to accept a voucher or replacement unless you want one. Under the Consumer Rights Act 2015, food must be of satisfactory quality and as described. A recalled product does not meet that standard.
