Product recallOPSS
Handlebar Stem on MiRIDER 24 Bicycles recalled over an injury risk
Product Recall for Handlebar Stem on MiRIDER 24 Bicycles presenting a risk of injuries.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
4 identifiers listed for this notice.
Handlebar Stem on MiRIDER 24 Bicycles
- ModelOn the rating label, base, back or box.
- MiRiDER 24 GB3 Onyx Grey
- MiRiDER 24 GB3 Ember Orange – MR24GB3EO
- MiRiDER 24 Ember Orange – MR24EO
- MiRiDER 24 Onyx Grey – MR24OG
What to do now
Handlebar Stem on MiRIDER 24 Bicycles could cause injury, for example from sharp edges, parts breaking, or the product failing in use.
- Put it out of use now.
- Check whether the notice offers a repair or replacement part before you discard it.
- Use the contact details in the official notice to arrange a refund, repair or replacement.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Refunds, repairs and replacements
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies.
Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
From the official notice
Published by the Office for Product Safety and Standards (2506-0189). Quoted as issued.
Summary
Product Recall for Handlebar Stem on MiRIDER 24 Bicycles presenting a risk of injuries.
The risk
The product presents a risk of injuries as the handlebar clamp can de-bond and rotate, which may cause the handlebars to work free from the stem. If this occurred during use, the user could lose control of the bicycle, potentially leading to injuries.
The product does not meet the requirements of the Supply of Machinery (Safety) Regulations 2008.
Action taken
The product has been recalled from end users.
Advice to consumers
The product has been recalled from end users. Users should use the webform linked below to request an appointment for a handlebar stem change. For further information please see: https://mirider.co.uk/product-safety-notice/
Please note the MiRIDER 16 and MiRIDER 20 have a different stem design and are not in scope of this recall.
Additional information
PSD notification: 2506-0189
Notified by: Local Authority Trading Standards
Product description
Grey and orange e-bikes with black handlebars and stems.
Open the OPSS notice
Questions
Why has Handlebar Stem on MiRIDER 24 Bicycles been recalled?
Handlebar Stem on MiRIDER 24 Bicycles could cause injury, for example from sharp edges, parts breaking, or the product failing in use. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Put it out of use now. Check whether the notice offers a repair or replacement part before you discard it.
Can I get a refund or a repair?
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies. Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
