Product recallOPSS
Happy Bike E-Bike Conversion recalled over a fire risk
Product Recall for Happy Bike E-Bike Conversions presenting a serious risk of fire and explosion.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
Happy Bike E-Bike Conversion
- ModelOn the rating label, base, back or box.
- LW-084/200/420/002
What to do now
The risk with Happy Bike E-Bike Conversion is fire: a fault could cause it to overheat, melt or ignite.
- Unplug it and do not charge it again.
- Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
- Follow the corrective action in the notice: a refund, repair or replacement from the business.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
If someone has been hurt
Look out for
- make sure you have working smoke alarms
Get help urgently
- if it starts to smoke, smell of burning or catch fire, get everyone out and call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.
If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2404-0123). Quoted as issued.
Summary
Product Recall for Happy Bike E-Bike Conversions presenting a serious risk of fire and explosion.
The risk
The Class III battery supplied with the conversion featured a poor internal build quality. Testing identified poor quality connections, with wires soldered directly to the PCBs/components with no form of secondary fixing. The battery is likely to endure vibration and shock in its normal environment and could present the hazards of fire/explosion under certain fault conditions. The fuse in the battery housing was also not connected and therefore could not prevent damage to components under fault conditions.
The conversion also does not meet the requirements of the standard for legal use on UK roads as it had a power rating double the limit of 250W, and could reach speeds greater than the maximum unassisted speed permitted.
There were no instructions provided and some required documentation and markings were not present.
The product does not meet the requirements of the Supply of Machinery (Safety) Regulations 2008.
Action taken
The products have been recalled from end users by Happy Bike Malvern.
Advice to consumers
The affected conversion kits have been recalled from end users by Happy Bike Malvern.
Customers should immediately stop using the bicycle with the E-bike conversion fitted, not charge the battery, and contact Happy Bike on mike@happybike.co.uk , to arrange for a safety check to be conducted, and for any necessary corrective action to be carried out.
Additional information
PSD number: 2404-0123
Notified by: Local Authority Trading Standards
Product description
Bespoke E-Bike Conversions fitted to customers own bicycles. Source of the components vary. Battery assembled by Happy Bike.
Open the OPSS notice
Questions
Why has Happy Bike E-Bike Conversion been recalled?
The risk with Happy Bike E-Bike Conversion is fire: a fault could cause it to overheat, melt or ignite. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
How do I know if my product is affected?
Compare the model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Unplug it and do not charge it again. Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
Can I get a refund or a repair?
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
