Product safety reportOPSS
Yoto Mini safety warning over a fire risk
Product Safety Report for Yoto Mini presenting a risk of fire.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
Yoto Mini
- Serial numberOn the rating label or a sticker on the product.
- Each Yoto Mini has a unique 14-digit serial number. The serial number is located on the bottom of each Yoto Mini.
- Sold betweenCompare with your receipt or order date.
- 2021 to 2023
What to do now
Yoto Mini could overheat or catch fire.
- Unplug it and do not charge it again.
- Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
- Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.
- Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.
Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
If someone has been hurt
Look out for
- make sure you have working smoke alarms
Get help urgently
- if it starts to smoke, smell of burning or catch fire, get everyone out and call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection.
If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2404-0142). Quoted as issued.
Summary
Product Safety Report for Yoto Mini presenting a risk of fire.
The risk
It has been identified that a small number of Yoto Minis contained a battery that overheated when at a high state of charge, posing a potential burn or fire hazard.
The product does not meet the requirements of the Toys (Safety) Regulations 2011.
Action taken
Yoto are providing a replacement charging cable.
Advice to consumers
Yoto are providing everyone who has a Yoto Mini with a free Yoto Mini Smart Cable (one per device) which will charge the battery to a safe level. Yoto have also implemented an automatic software update across all Yoto Minis.
For further information, or to request your smart cable, please access the Yoto site at the following link: https://uk.yotoplay.com/recall .
Additional information
PSD number: 2404-0142
Notified by: Local Authority Trading Standards
Product description
An orange and white screen-free audio device for children.
Open the OPSS notice
Questions
Why has Yoto Mini been reported?
Yoto Mini could overheat or catch fire. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
How do I know if my product is affected?
Compare the serial number and sold between on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Unplug it and do not charge it again. Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
Can I get a refund or a repair?
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection. If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
