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Product safety reportOPSS

GaN 7 Port Fast Charger System sold on Amazon safety warning over a fire risk

Fire or overheatingSerious risk

Product Safety Report for GaN 7 Port Fast Charger System presenting a serious risk of fire.

  • GaN 7 Port Fast Charger System sold on Amazon: photo from the OPSS notice of 7 May 2024
    Product image from the OPSS safety notice

Check your product

Only products that match these details are covered. Have your pack in front of you.

2 identifiers listed for this notice.

  • GaN 7 Port Fast Charger System sold on Amazon

    ModelOn the rating label, base, back or box.
    • RE-PC807
    Item or listing codeOn the box, the label, or the order page where you bought it.
    • B0CNXY87S7

What to do now

GaN 7 Port Fast Charger System sold on Amazon could overheat or catch fire.

  1. Stop using and charging it now, and unplug it.
  2. Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.
  3. Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.
  4. If you cannot reach the seller, Trading Standards can be told through Citizens Advice.

Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.

If someone has been hurt

Look out for

  • make sure you have working smoke alarms

Get help urgently

  • if it starts to smoke, smell of burning or catch fire, get everyone out and call 999

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Getting your money back

A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection.

If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.

From the official notice

Published by the Office for Product Safety and Standards (2402-0156). Quoted as issued.

Summary

Product Safety Report for GaN 7 Port Fast Charger System presenting a serious risk of fire.

The risk

The product presents a serious risk of fire as it is insufficiently earthed. The fuse included with the product did not contain granular filler and the end caps were not correctly secured. Under fault conditions, the fuse would not operate properly and could catch fire, causing the product to explode. The cross-sectional area of the conductor was also insufficient, which could lead to overheating and ignition.

The product does not meet the requirements of the Electrical Equipment

(Safety) Regulations 2016 or the Plugs and Sockets etc. (Safety) Regulations 1994.

Action taken

The import has been rejected at the border and destroyed.

Advice to consumers

The import has been rejected at the border and destroyed.

Additional information

PSD number: 2402-0156

Notified by: Local Authority Trading Standards

Product description

The product is a multi-socketed fast charging power brick with several different types of socket inputs.

Open the OPSS notice

Questions

Why has GaN 7 Port Fast Charger System sold on Amazon been reported?

GaN 7 Port Fast Charger System sold on Amazon could overheat or catch fire. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.

How do I know if my product is affected?

Compare the model and item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Stop using and charging it now, and unplug it. Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.

Can I get a refund or a repair?

A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection. If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.

Where was GaN 7 Port Fast Charger System sold on Amazon sold?

The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.

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