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Product safety reportOPSS

MQFORU Candle Warmer Lamp sold on Amazon safety warning over a fire risk

Fire or overheatingSerious risk

Product Safety Report for MQFORU Candle Warmer Lamp presenting a serious risk of fire.

  • MQFORU Candle Warmer Lamp sold on Amazon: photo from the OPSS notice of 7 May 2024
    Product image from the OPSS safety notice

Check your product

Only products that match these details are covered. Have your pack in front of you.

1 identifier listed for this notice.

  • MQFORU Candle Warmer Lamp sold on Amazon

    ModelOn the rating label, base, back or box.
    • UBL8008

What to do now

MQFORU Candle Warmer Lamp sold on Amazon has been flagged because it could start a fire in the home.

  1. Unplug it and do not charge it again.
  2. Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
  3. The marketplace has removed the listing. Contact the seller through your order history to ask for a refund.
  4. Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.

Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.

If someone has been hurt

Look out for

  • make sure you have working smoke alarms

Get help urgently

  • if it starts to smoke, smell of burning or catch fire, get everyone out and call 999

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Getting your money back

Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme.

Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.

From the official notice

Published by the Office for Product Safety and Standards (2405-0008). Quoted as issued.

Summary

Product Safety Report for MQFORU Candle Warmer Lamp presenting a serious risk of fire.

The risk

The product presents a serious risk of fire as it is insufficiently earthed. The fuse has no granular filler and therefore would provide no protection under fault conditions such as a short circuit or an overload. The plug could therefore explode from the wall causing a fire. The metal parts of the luminaire were also separated from live parts with only basic insulation. Under fault conditions, accessible metal parts could become live and give the user an electric shock.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs & Sockets etc. (Safety) Regulations 1994.

Action taken

The import has been rejected at the border.

Advice to consumers

The import has been rejected at the border.

Additional information

PSD number: 2405-0008

Notified by: Local Authority Trading Standards

Product description

Small lamp with resting placement for a candle in order to keep the wax warm. Includes a bulb for the product and instruction manual. Supplied in white cardboard packaging with gold detailing.

Open the OPSS notice

Questions

Why has MQFORU Candle Warmer Lamp sold on Amazon been reported?

MQFORU Candle Warmer Lamp sold on Amazon has been flagged because it could start a fire in the home. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.

How do I know if my product is affected?

Compare the model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Unplug it and do not charge it again. Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.

Can I get a refund or a repair?

Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme. Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.

Where was MQFORU Candle Warmer Lamp sold on Amazon sold?

The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.

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