Product recallOPSS
High Pressure Shower Head with Stop Button recalled over a burns risk
Product Recall for High Pressure Shower Head with Stop Button sold via Temu presenting a serious risk of burns.
Product image from the OPSS safety notice
What to do now
Parts of High Pressure Shower Head with Stop Button can get hot enough to burn, or hot liquid could escape.
- Stop using it and let it cool fully before you handle it.
- Put it where children cannot get to it.
- Follow the corrective action in the notice: a refund, repair or replacement from the business.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Burns from appliances and heating products are common, and children are the most likely to be hurt.
If someone has been hurt
Look out for
- for a burn: cool it under cool or lukewarm running water for 20 minutes and cover it loosely with cling film
Get help urgently
- large or deep burns, burns on the face, hands or genitals, or any burn on a child — go to A&E or call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.
If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2401-0075). Quoted as issued.
Summary
Product Recall for High Pressure Shower Head with Stop Button sold via Temu presenting a serious risk of burns.
The risk
The product presents a serious risk of burns as it is deemed to be unsafe for use with electric showers due to the presence of a stop button. When the ‘stop’ button is engaged and then disengaged, a burst of very hot water is expelled, which can burn the user.
The product does not meet the requirements of the General Product Safety Regulations 2005
Action taken
The product has been recalled from end users and withdrawn from the market.
Advice to consumers
The product has been recalled from end users and withdrawn from the market. Consumers who purchased this product to use with an electric shower system are advised to dispose of the product safely and contact Temu for a refund.
Additional information
PSD number: 2401-0075
Notified by: Local Authority Trading Standards
Product description
A black detachable, high pressure shower head attachment.
Open the OPSS notice
Questions
Why has High Pressure Shower Head with Stop Button been recalled?
Parts of High Pressure Shower Head with Stop Button can get hot enough to burn, or hot liquid could escape. Burns from appliances and heating products are common, and children are the most likely to be hurt.
How do I know if my product is affected?
The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.
What should I do now?
Stop using it and let it cool fully before you handle it. Put it where children cannot get to it.
Can I get a refund or a repair?
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
Where was High Pressure Shower Head with Stop Button sold?
The notice names Temu. Products bought elsewhere are covered too if they match the details listed.
