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Hong Dong 4 Slots Battery Charger safety warning over an electric shock risk

Electric shockSerious risk

Product Safety Report for Hong Dong 4 Slots3.7V Li-Ion Battery Charger presenting a serious risk of electric shock and fire.

Check your product

Only products that match these details are covered. Have your pack in front of you.

2 identifiers listed for this notice.

  • Hong Dong 4 Slots Battery Charger for 3.7V Li-ion 18650 Rechargeable Battery with UK Plug sold on eBay

    BarcodeThe long number printed under the barcode.
    • 203726504383
    ModelOn the rating label, base, back or box.
    • HD-077B

What to do now

The hazard with Hong Dong 4 Slots Battery Charger for 3.7V Li-ion 18650 Rechargeable is electric shock: it does not meet the safety requirements that keep live parts away from fingers.

  1. Unplug it now and put it away where nobody will plug it back in.
  2. Do not open it up or try to repair it yourself.
  3. This is a safety report rather than a manufacturer recall: the listing has been taken down, but the seller may not contact you. Get in touch with the seller through the marketplace.
  4. Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.

Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

If someone has been hurt

Look out for

  • burns where the current entered or left the body
  • tingling, numbness or muscle pain

Get help urgently

  • anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Getting your money back

Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order.

If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.

From the official notice

Published by the Office for Product Safety and Standards (2205-0179). Quoted as issued.

Summary

Product Safety Report for Hong Dong 4 Slots3.7V Li-Ion Battery Charger presenting a serious risk of electric shock and fire.

The risk

The product presents a serious risk of electric shock and a risk of fire as when tested the construction of the product was found to be unsafe as creepage and clearance distances are insufficient and AC supply wires can touch the accessible battery terminals in a single fault condition.

The product also failed a 3kV dielectric strength test. The product’s plug does not meet the dimensional requirements of the relevant standard (BS1363), the plug’s earth pin is sleeved, and no fuse is fitted (BS1362). The cross-section area of the supply cord is insufficient. Additionally, the product was not compliant with the marking requirements of the relevant standard and no instructions are provided.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs & Sockets Safety Regulations 1994.

Action taken

The listing has been removed by the. online marketplace (eBay). We recommend users stop using this product immediately. Contact the distributor you purchased from to request redress.

Advice to consumers

The product listing has been removed by the online marketplace (eBay).

We recommend users stop using this product immediately. Contact the distributor you purchased from to request redress.

Additional information

PSD case number: 2205-0179

Notified by: Local Authority Trading Standards

Product description

Black 4-way battery charger with United Kingdom mains 3 pin plug

Open the OPSS notice

Questions

Why has Hong Dong 4 Slots Battery Charger for 3.7V Li-ion 18650 Rechargeable been reported?

The hazard with Hong Dong 4 Slots Battery Charger for 3.7V Li-ion 18650 Rechargeable is electric shock: it does not meet the safety requirements that keep live parts away from fingers. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

How do I know if my product is affected?

Compare the barcode and model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Unplug it now and put it away where nobody will plug it back in. Do not open it up or try to repair it yourself.

Can I get a refund or a repair?

Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order. If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.

Where was Hong Dong 4 Slots Battery Charger for 3.7V Li-ion 18650 Rechargeable sold?

The notice names eBay. Products bought elsewhere are covered too if they match the details listed.

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