Product safety reportOPSS
Igloo 90-Quart Flip & Tow Coolers safety warning over an injury risk
Product Safety Report for Igloo 90-Quart Flip & Tow Coolers presenting a risk of injuries.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
Igloo 90-Quart Flip & Tow Coolers
- Date codeOn the product, its label or its packaging.
- Consumers are advised to check the date code, located on the bottom of the product. The date code in the example image (please see PDF attachment below) is October 2023 – the arrow pointing to “10” represents October and the number “23” indicates 2023.
- Sold betweenCompare with your receipt or order date.
- Products manufactured between August 2018 and December 2023 are included in the corrective action.
What to do now
Igloo 90-Quart Flip & Tow Coolers could cause injury, for example from sharp edges, parts breaking, or the product failing in use.
- Put it out of use now.
- Check whether the notice offers a repair or replacement part before you discard it.
- Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.
- Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Getting your money back
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection.
If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2502-0086). Quoted as issued.
Summary
Product Safety Report for Igloo 90-Quart Flip & Tow Coolers presenting a risk of injuries.
The risk
The tow handle can pinch consumers’ fingers against the cooler, posing a crushing hazard and potential risk of fingertip amputation.
The product does not meet the requirements of the General Product Safety Regulations 2005.
Action taken
The manufacturer has intiated a modification programme to address the risk.
Advice to consumers
Consumers in possession of a cooler manufactured between August 2018 and December 2023 should stop using the product immediately and contact their place of purchase to request a replacement tow handle kit.
Further information is also available on the Igloo website: https://www.igloocoolers.com/pages/safety-alerts?srsltid=AfmBOoo_JI260NFLiI174vyxBa_VoJV3Gu39BTY-Innp-a1vrFUQzGYF
Additional information
PSD case number: 2502-0086
Notified by: Office for Product Safety and Standards
Product description
A large rectangular cooler on wheels with an extendable handle. The word ‘IGLOO’ is printed on the side. The product is available in multiple body and lid colour combinations.
Open the OPSS notice
Questions
Why has Igloo 90-Quart Flip & Tow Coolers been reported?
Igloo 90-Quart Flip & Tow Coolers could cause injury, for example from sharp edges, parts breaking, or the product failing in use. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the date code and sold between on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Put it out of use now. Check whether the notice offers a repair or replacement part before you discard it.
Can I get a refund or a repair?
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection. If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
