Product recallOPSS
Stokke® YOYO 3 Pram recalled over an injury risk
Product Recall for Stokke® YOYO 3 Pram presenting a risk of injuries.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
Stokke® YOYO 3 Pram
- Serial numberOn the rating label or a sticker on the product.
- 142AA followed by numbers that fall below 0062239
What to do now
Stokke® YOYO 3 Pram has been reported because it could hurt the person using it.
- Stop using it.
- Read the corrective action below: some notices offer a fix rather than a return.
- Contact Stokke® or the shop you bought it from to arrange the remedy set out in the notice.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Refunds, repairs and replacements
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.
If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
From the official notice
Published by the Office for Product Safety and Standards (2410-0182). Quoted as issued.
Summary
Product Recall for Stokke® YOYO 3 Pram presenting a risk of injuries.
The risk
The affected products present a risk of injuries as a parking brake issue has been identified. This could lead to the unintentional release of the brake during use, resulting in the pram being insecurely parked and presenting an injuries risk to the infant user.
Products with the affected serial number do not meet the requirements of the General Product Safety Regulations 2005.
Action taken
The affected products have been withdrawn from the market and recalled from end users.
Advice to consumers
The affected products have been withdrawn from the market and recalled from end users.
Owners of the YoYo 3 should stop using the product immediately and review the serial number marked on the underside of the pram. You should then access the Stokke recall portal here: https://recall.stokke.com/yoyo3 where you can enter your serial number into the checker and follow the steps to seek the applicable remedy.
Alternatively, should you have any questions, or require advice on next steps, please visit the Stokke customer service site here: https://www.stokke.com/GBR/en-gb/customer-service/customer-service-contact-form.html
Additional information
PSD case number: 2410-0182
Notified by: Local Authority Trading Standards
Product description
A four wheeled folding baby stroller/pram sold in various colours. Prams with a serial number that does not contain “AA” are not affected by the issue.
Open the OPSS notice
Questions
Why has Stokke® YOYO 3 Pram been recalled?
Stokke® YOYO 3 Pram has been reported because it could hurt the person using it. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the serial number on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using it. Read the corrective action below: some notices offer a fix rather than a return.
Can I get a refund or a repair?
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
