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Product recallOPSS

Ikea Heroisk & Talrika Tableware recalled over a burns risk

Burns or scalds

Product recall for Ikea Heroisk & Talrika Tableware presenting a risk of burns.

Check your product

Only products that match these details are covered. Have your pack in front of you.

9 identifiers listed for this notice.

  • Ikea Heroisk & Talrika Tableware (2)

    Item or listing codeOn the box, the label, or the order page where you bought it.
    • 40414140
    • 30426860
    • 00421411
    • 80421412
    • 80452738
    • 70417482
    • 90417481
    • 30417479
    • 10417480

What to do now

Parts of Ikea Heroisk & Talrika Tableware can get hot enough to burn, or hot liquid could escape.

  1. Turn it off, unplug it and let it cool before packing it away.
  2. Keep it out of children’s reach until it has gone back.
  3. Follow the corrective action in the notice: a refund, repair or replacement from the business.
  4. If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.

Why it matters. Burns from appliances and heating products are common, and children are the most likely to be hurt.

If someone has been hurt

Look out for

  • for a burn: cool it under cool or lukewarm running water for 20 minutes and cover it loosely with cling film

Get help urgently

  • large or deep burns, burns on the face, hands or genitals, or any burn on a child — go to A&E or call 999

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Refunds, repairs and replacements

Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.

If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.

From the official notice

Published by the Office for Product Safety and Standards (2105-0173). Quoted as issued.

Summary

Product recall for Ikea Heroisk & Talrika Tableware presenting a risk of burns.

The risk

The product can break and potentially cause burns if hot food is contained.

The product does not meet the requirements of the General Product Safety Regulations 2005.

Action taken

Recall of the product from end users.

Advice to consumers

IKEA has recalled the products from end users. Further information can be found on Ikea’s website: https://www.ikea.com/gb/en/customerservice/product-support/recalls/heroisk-talrika-plates-bowls-mugspubd0295880

Additional information

PSD case number: 2105-0173

Notified by: Local Authority Trading Standards

Product description

Red, blue, green and yellow bowls, plates and mugs, made of PLA (Polylactic acid or polylactide). Sold between August 2019 and May 2021.

Open the OPSS notice

Questions

Why has Ikea Heroisk & Talrika Tableware been recalled?

Parts of Ikea Heroisk & Talrika Tableware can get hot enough to burn, or hot liquid could escape. Burns from appliances and heating products are common, and children are the most likely to be hurt.

How do I know if my product is affected?

Compare the item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Turn it off, unplug it and let it cool before packing it away. Keep it out of children’s reach until it has gone back.

Can I get a refund or a repair?

Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.

Where was Ikea Heroisk & Talrika Tableware sold?

The notice names IKEA. Products bought elsewhere are covered too if they match the details listed.

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