Product recallOPSS
Kondor KitSound KSFUNK 25 Wireless earbuds recalled over a burns risk
Product recall for Wireless earbuds presenting a medium risk of burns.
Product image from the OPSS safety notice
What to do now
Parts of Kondor KitSound KSFUNK 25 Wireless earbuds can get hot enough to burn, or hot liquid could escape.
- Stop using it and let it cool fully before you handle it.
- Put it where children cannot get to it.
- Follow the corrective action in the notice: a refund, repair or replacement from the business.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Burns from appliances and heating products are common, and children are the most likely to be hurt.
If someone has been hurt
Look out for
- for a burn: cool it under cool or lukewarm running water for 20 minutes and cover it loosely with cling film
Get help urgently
- large or deep burns, burns on the face, hands or genitals, or any burn on a child — go to A&E or call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.
If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2107-0134). Quoted as issued.
Summary
Product recall for Wireless earbuds presenting a medium risk of burns.
The risk
There is a risk of overheating of the charging case if it is connected to a charging device or power source which inputs more than 5 volts. There is a burn risk if the charging case overheats and is subsequently touched.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016
Action taken
KitSound have recalled the products from end users.
Advice to consumers
KitSound have recalled the products from end users. Further information can be found at: https://kitsound.co.uk/recall/ .
Additional information
PSD case number: 2107-0134
Notified by: Local Authority Trading Standards
Product description
Wireless earphones available in colours black, pink, green and grey
Open the OPSS notice
Questions
Why has Kondor KitSound KSFUNK 25 Wireless earbuds been recalled?
Parts of Kondor KitSound KSFUNK 25 Wireless earbuds can get hot enough to burn, or hot liquid could escape. Burns from appliances and heating products are common, and children are the most likely to be hurt.
How do I know if my product is affected?
The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.
What should I do now?
Stop using it and let it cool fully before you handle it. Put it where children cannot get to it.
Can I get a refund or a repair?
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
