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Product recallOPSS

Parkside Steam Wallpaper Stripper PDTA 5 A1 recalled over a burns risk

Burns or scaldsMedium risk

Product recall for Parkside Steam Wallpaper Stripper PDTA 5 A1 presenting a medium risk of scalding.

  • Parkside Steam Wallpaper Stripper PDTA 5 A1: photo from the OPSS notice of 27 Aug 2021
    Product image from the OPSS safety notice

What to do now

Parkside Steam Wallpaper Stripper PDTA 5 A1 could cause burns or scalds.

  1. Stop using it and let it cool fully before you handle it.
  2. Put it where children cannot get to it.
  3. Use the contact details in the official notice to arrange a refund, repair or replacement.
  4. Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.

Why it matters. Burns from appliances and heating products are common, and children are the most likely to be hurt.

If someone has been hurt

Look out for

  • for a burn: cool it under cool or lukewarm running water for 20 minutes and cover it loosely with cling film

Get help urgently

  • large or deep burns, burns on the face, hands or genitals, or any burn on a child — go to A&E or call 999

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Refunds, repairs and replacements

In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies.

Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.

From the official notice

Published by the Office for Product Safety and Standards (2108-0349). Quoted as issued.

Summary

Product recall for Parkside Steam Wallpaper Stripper PDTA 5 A1 presenting a medium risk of scalding.

The risk

The lid may unexpectedly come off from the boiler container (green base) while the product is in use, resulting in a risk of scalding.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Action taken

Recall of the product and withdrawal of the product from the marke.

Advice to consumers

The product has been withdrawn from the market and recalled from end users.

Additional information

PSD case number: 2108-0349

Notified by: Office for Product Safety and Standards

Product description

Parkside Steam Wallpaper Stripper PDTA 5 A1

Open the OPSS notice

Questions

Why has Parkside Steam Wallpaper Stripper PDTA 5 A1 been recalled?

Parkside Steam Wallpaper Stripper PDTA 5 A1 could cause burns or scalds. Burns from appliances and heating products are common, and children are the most likely to be hurt.

How do I know if my product is affected?

The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.

What should I do now?

Stop using it and let it cool fully before you handle it. Put it where children cannot get to it.

Can I get a refund or a repair?

In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies. Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.

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