Product safety reportOPSS
HQ Products Camping Tent - 2 persons safety warning over a burns risk
Product safety report for HQ Products Camping Tent - 2 persons, presenting a serious risk of burns.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
HQ Products Camping Tent - 2 persons
- BarcodeThe long number printed under the barcode.
- 5060138812031
- Item or listing codeOn the box, the label, or the order page where you bought it.
- CTENT-6
What to do now
The hazard with HQ Products Camping Tent - 2 persons is heat: surfaces, steam or contents could burn the user.
- Stop using it and let it cool fully before you handle it.
- Put it where children cannot get to it.
- The marketplace has removed the listing. Contact the seller through your order history to ask for a refund.
- If you cannot reach the seller, Trading Standards can be told through Citizens Advice.
Why it matters. Burns from appliances and heating products are common, and children are the most likely to be hurt.
If someone has been hurt
Look out for
- for a burn: cool it under cool or lukewarm running water for 20 minutes and cover it loosely with cling film
Get help urgently
- large or deep burns, burns on the face, hands or genitals, or any burn on a child — go to A&E or call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme.
Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.
From the official notice
Published by the Office for Product Safety and Standards (2109-0003). Quoted as issued.
Summary
Product safety report for HQ Products Camping Tent - 2 persons, presenting a serious risk of burns.
The risk
This product poses a serious risk to the user because the fabric of the tent was found to be highly flammable and does not self-extinguish. If the tent is close to any source of flame, it could easily catch fire. This could lead to occupants getting burned.
The product does not meet the requirements of the General Product Safety Regulations 2005.
Action taken
Destruction of the product at the border.
Advice to consumers
Destruction of the product at the border.
Additional information
PSD case number: 2109-0003
Notified by: Local Authority Trading Standards
Product description
A two-person camping tent with carrying bag. Size 205 x 150 x 105 cm. 170T Polyester, with ground PE (polyethylene) and mesh door.
Open the OPSS notice
Questions
Why has HQ Products Camping Tent - 2 persons been reported?
The hazard with HQ Products Camping Tent - 2 persons is heat: surfaces, steam or contents could burn the user. Burns from appliances and heating products are common, and children are the most likely to be hurt.
How do I know if my product is affected?
Compare the barcode and item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using it and let it cool fully before you handle it. Put it where children cannot get to it.
Can I get a refund or a repair?
Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme. Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.
