Product recallOPSS
Inkari Plush Alpacas recalled over a choking risk
Product Recall for Inkari Plush Alpacas presenting a serious risk of choking.
Remove it from the toy box or cot straight away.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
Inkari Plush Alpacas
- Sold betweenCompare with your receipt or order date.
- All products purchased since November 2020
What to do now
Small parts of Inkari Plush Alpacas could come loose and choke a young child.
- Remove it from the toy box or cot straight away.
- Check the floor and play areas for any parts that have already come off.
- Use the contact details in the official notice to arrange a refund, repair or replacement.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Children under three put things in their mouths. Anything small enough to fit through a toilet-roll tube is a choking hazard for them.
If someone has been hurt
Look out for
- coughing, gagging or noisy breathing after playing with it
Get help urgently
- a child who cannot breathe, cough or cry — call 999 and follow the call handler’s instructions
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies.
Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
From the official notice
Published by the Office for Product Safety and Standards (2508-0043). Quoted as issued.
Summary
Product Recall for Inkari Plush Alpacas presenting a serious risk of choking.
The risk
The products present a risk of choking as the small plastic eyes may detach and form a small part. A young child may put the small part in their mouth and choke.
The products do not meet the requirements of the Toys (Safety) Regulations 2011.
Action taken
The products have been recalled from end users.
Advice to consumers
The products have been recalled from end users.
Owners of this product should cease use immediately and keep out of reach from young children. Please email support@inkari.com with your order number(s) to claim a full refund.
For further details and instructions please access the Inkari recall site here: https://inkari-alpaca.com/pages/product-recall.
Additional information
PSD notification number: 2508-0043
Notified by: Office for Product Safety and Standards
Product description
Handmade soft toy made with alpaca fleece. Sold in mini, small, medium and large sizes.
Open the OPSS notice
Questions
Why has Inkari Plush Alpacas been recalled?
Small parts of Inkari Plush Alpacas could come loose and choke a young child. Children under three put things in their mouths. Anything small enough to fit through a toilet-roll tube is a choking hazard for them.
How do I know if my product is affected?
Compare the sold between on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Remove it from the toy box or cot straight away. Check the floor and play areas for any parts that have already come off.
Can I get a refund or a repair?
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies. Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
