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Product recallOPSS

JSY-1230 LED Light Strip recalled over an electric shock risk

Electric shockSerious risk

Product recall for LED Light Strip presenting a serious risk of electric shock.

Check your product

Only products that match these details are covered. Have your pack in front of you.

2 identifiers listed for this notice.

  • JSY-1230 LED Light Strip

    BarcodeThe long number printed under the barcode.
    • 5800000058842
    ModelOn the rating label, base, back or box.
    • JSY-1230

What to do now

The hazard with JSY-1230 LED Light Strip is electric shock: it does not meet the safety requirements that keep live parts away from fingers.

  1. Switch it off at the wall and unplug it. Do not use it again, even briefly.
  2. Do not attempt a home repair or a different plug.
  3. Follow the corrective action in the notice: a refund, repair or replacement from the business.
  4. Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.

Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

If someone has been hurt

Look out for

  • burns where the current entered or left the body
  • tingling, numbness or muscle pain

Get help urgently

  • anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Refunds, repairs and replacements

Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.

If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.

From the official notice

Published by the Office for Product Safety and Standards (2201-0470). Quoted as issued.

Summary

Product recall for LED Light Strip presenting a serious risk of electric shock.

The risk

The product presents a serious risk of electric shock as it has a non-BS1363 plug and a non-approved cable. Additionally, no fuse was fitted to the plug. This presents a risk of electric shock to the user when the plug is inserted or removed from a socket.

The product does not meet the requirements of the Plugs and Sockets (Safety) Regulations 1994.

Action taken

The product has been recalled from end users.

Advice to consumers

The product has been recalled from end users.

Additional information

PSD case number: 2201-0470

Notified by: Local Authority Trading Standards

Product description

LED light strip with transformer. Power supply has a clover shaped plug. Product is supplied with either a 5, 10 or 15 meter cable.

Open the OPSS notice

Questions

Why has JSY-1230 LED Light Strip been recalled?

The hazard with JSY-1230 LED Light Strip is electric shock: it does not meet the safety requirements that keep live parts away from fingers. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

How do I know if my product is affected?

Compare the barcode and model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Switch it off at the wall and unplug it. Do not use it again, even briefly. Do not attempt a home repair or a different plug.

Can I get a refund or a repair?

Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.

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