Product safety reportOPSS
SHUOMAO 3-PACK EU to UK Plug Adapter safety warning over an electric shock risk
Product Safety Report for SHUOMAO 3-PACK EU to UK Plug Adapter presenting a serious risk of electric shock.
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
SHUOMAO 3-PACK EU to UK Plug Adapter
- Item or listing codeOn the box, the label, or the order page where you bought it.
- B09YLW7B8F
- 256503427134
What to do now
The hazard with SHUOMAO 3-PACK EU to UK Plug Adapter is electric shock: it does not meet the safety requirements that keep live parts away from fingers.
- Switch it off at the wall and unplug it. Do not use it again, even briefly.
- Do not attempt a home repair or a different plug.
- This is a safety report rather than a manufacturer recall: the listing has been taken down, but the seller may not contact you. Get in touch with the seller through the marketplace.
- If you cannot reach the seller, Trading Standards can be told through Citizens Advice.
Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
If someone has been hurt
Look out for
- burns where the current entered or left the body
- tingling, numbness or muscle pain
Get help urgently
- anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order.
If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
From the official notice
Published by the Office for Product Safety and Standards (2405-0112). Quoted as issued.
Summary
Product Safety Report for SHUOMAO 3-PACK EU to UK Plug Adapter presenting a serious risk of electric shock.
The risk
The product presents a serious risk of electric shock as there is direct access to live parts due to a lack of shutters on the pin engagement ports. Additionally, the live and neutral pins are too close to the edge of the adaptor, which could allow the consumer to touch the live pin when energised.
The product also presents a risk of fire, as it is supplied with an incorrect fuse, which could cause the adapter to overheat.
The product does not meet the requirements of the General Product Safety Regulations 2005.
Action taken
The listings have been removed by the online marketplaces. We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress.
Advice to consumers
We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress.
The listings have been removed by the online marketplaces (Amazon and eBay).
Additional information
PSD number: 2405-0112
Notified by: Local Authority Trading Standards
Product description
White and black or white plastic 3 pin adapter for EU/US plugs to convert to UK BS 1363 sockets.
Open the OPSS notice
Questions
Why has SHUOMAO 3-PACK EU to UK Plug Adapter been reported?
The hazard with SHUOMAO 3-PACK EU to UK Plug Adapter is electric shock: it does not meet the safety requirements that keep live parts away from fingers. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
How do I know if my product is affected?
Compare the item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Switch it off at the wall and unplug it. Do not use it again, even briefly. Do not attempt a home repair or a different plug.
Can I get a refund or a repair?
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order. If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
Where was SHUOMAO 3-PACK EU to UK Plug Adapter sold?
The notice names Amazon, eBay. Products bought elsewhere are covered too if they match the details listed.
