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Product safety reportOPSS

Svater String Lights sold on Amazon safety warning over an electric shock risk

Electric shockHigh risk

Product Safety Report for Svater String Lights presenting a high risk of electric shock.

  • Svater String Lights sold on Amazon: photo 1 of 2 from the OPSS notice of 5 Aug 2024
    Product image from the OPSS safety notice
  • Svater String Lights sold on Amazon: photo 2 of 2 from the OPSS notice of 5 Aug 2024

Check your product

Only products that match these details are covered. Have your pack in front of you.

2 identifiers listed for this notice.

  • Svater String Lights sold on Amazon

    BarcodeThe long number printed under the barcode.
    • X00168CNHB
    ModelOn the rating label, base, back or box.
    • H05RN-F 3G1MM2

What to do now

An electrical fault in the design or build of Svater String Lights sold on Amazon means it could shock the person using it.

  1. Switch it off at the wall and unplug it. Do not use it again, even briefly.
  2. Do not attempt a home repair or a different plug.
  3. The marketplace has removed the listing. Contact the seller through your order history to ask for a refund.
  4. If you cannot reach the seller, Trading Standards can be told through Citizens Advice.

Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

If someone has been hurt

Look out for

  • burns where the current entered or left the body
  • tingling, numbness or muscle pain

Get help urgently

  • anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Getting your money back

Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme.

Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.

From the official notice

Published by the Office for Product Safety and Standards (2408-0003). Quoted as issued.

Summary

Product Safety Report for Svater String Lights presenting a high risk of electric shock.

The risk

The product presents a high risk of electric shock as the cord insulation is inadequate and not suitable for long-term use outside. The consumer could receive an electric shock if the product becomes water damaged due to the incorrect cabling.

The instructions did not contain some of the specified warnings which may result in the inadvertent misuse of the lighting chain. Some of the required documentation and markings were not present.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Advice to consumers

The import has been rejected at the border and destroyed.

Additional information

PSD case number: 2408-0003

Notified by: Local Authority Trading Standards

Product description

A set of 128-foot LED string lights with black plastic bases attached to a UK wall plug. The product also includes instructions for use.

Open the OPSS notice

Questions

Why has Svater String Lights sold on Amazon been reported?

An electrical fault in the design or build of Svater String Lights sold on Amazon means it could shock the person using it. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

How do I know if my product is affected?

Compare the barcode and model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Switch it off at the wall and unplug it. Do not use it again, even briefly. Do not attempt a home repair or a different plug.

Can I get a refund or a repair?

Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme. Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.

Where was Svater String Lights sold on Amazon sold?

The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.

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