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KKTect Hot Air Gun sold on Amazon safety warning over a fire risk

Fire or overheatingHigh risk

Product Safety Report for KKTect Hot Air Gun presenting a high risk of fire and electric shock.

  • KKTect Hot Air Gun sold on Amazon: photo from the OPSS notice of 16 Aug 2023
    Product image from the OPSS safety notice

Check your product

Only products that match these details are covered. Have your pack in front of you.

2 identifiers listed for this notice.

  • KKTect Hot Air Gun sold on Amazon

    BarcodeThe long number printed under the barcode.
    • X001QQFHAN
    ModelOn the rating label, base, back or box.
    • HB-A

What to do now

The risk with KKTect Hot Air Gun sold on Amazon is fire: a fault could cause it to overheat, melt or ignite.

  1. Stop using and charging it now, and unplug it.
  2. Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.
  3. This is a safety report rather than a manufacturer recall: the listing has been taken down, but the seller may not contact you. Get in touch with the seller through the marketplace.
  4. If you cannot reach the seller, Trading Standards can be told through Citizens Advice.

Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.

If someone has been hurt

Look out for

  • make sure you have working smoke alarms

Get help urgently

  • if it starts to smoke, smell of burning or catch fire, get everyone out and call 999

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Getting your money back

Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order.

If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.

From the official notice

Published by the Office for Product Safety and Standards (2308-0074). Quoted as issued.

Summary

Product Safety Report for KKTect Hot Air Gun presenting a high risk of fire and electric shock.

The risk

The product presents a high risk of fire and electric shock as the earth connection was not connected to exposed metal parts on the front metal nozzle and there was no fuse was present to protect the product from over-current fault conditions. Additionally, the plug and fuse are considered to be counterfeit as there was no approval markings or licence number and the fuse did not contain a ballast.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs & Sockets (Safety) Regulations 1994.

Action taken

The import has been rejected at the border.

Advice to consumers

The import has been rejected at the border.

The listing has been removed by the online marketplace (Amazon).

Additional information

PSD case number: 2308-0074

Notified by: Local Authority Trading Standards

Product description

A green, black and grey plastic hot air gun with a black power supply cord and plug.

Open the OPSS notice

Questions

Why has KKTect Hot Air Gun sold on Amazon been reported?

The risk with KKTect Hot Air Gun sold on Amazon is fire: a fault could cause it to overheat, melt or ignite. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.

How do I know if my product is affected?

Compare the barcode and model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Stop using and charging it now, and unplug it. Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.

Can I get a refund or a repair?

Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order. If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.

Where was KKTect Hot Air Gun sold on Amazon sold?

The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.

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