Product recallOPSS
KTL Decorative Glass Bottle of Sand recalled over harmful chemicals
Product Recall for KTL Decorative Glass Bottle of Sand presenting a risk to health.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
KTL Decorative Glass Bottle of Sand
- BarcodeThe long number printed under the barcode.
- 5063389109462
- Item or listing codeOn the box, the label, or the order page where you bought it.
- TY4587
What to do now
The problem with KTL Decorative Glass Bottle of Sand is chemical: it contains something that should not be there at that level.
- Stop using it, and take it off children straight away.
- Wash your hands and any skin that has been in contact with it.
- Contact KTL (formerly Kandy Toys) or the shop you bought it from to arrange the remedy set out in the notice.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Limits on substances such as lead, cadmium, phthalates and formaldehyde exist because of their effects on health over time. Children are more exposed because they chew and handle products.
If someone has been hurt
Look out for
- skin redness, itching or a rash where it touched
Get help urgently
- if a child has chewed or swallowed part of it and is unwell, contact NHS 111 or your GP
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.
If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
From the official notice
Published by the Office for Product Safety and Standards (2603-0232). Quoted as issued.
Summary
Product Recall for KTL Decorative Glass Bottle of Sand presenting a risk to health.
The risk
The product presents a risk to health as the sand inside the bottle may be contaminated with a small quantity of asbestos. Asbestos is a banned substance because it poses a risk to health even at low levels of exposure.
The product does not meet the requirements of the General Product Safety Regulations 2005.
Action taken
The products have been withdrawn from the market and recalled from end users.
Advice to consumers
The product has been recalled from end users by KTL (Kandy Toys).
Additional distributors may be added to this list, and further instructions provided, as recalls are launched.
We recommend owners stop using this product immediately. Follow the below instructions for details on disposal and return of the product.
For further information, access the KTL website at: https://kandytoys.co.uk/recall-information or call customer service on 01395 234600.
Disposal instructions:
Stop using the product immediately.
If the sand is still in its packaging, place in a heavy-duty plastic bag, double tape it securely, label it clearly and store in a secure location out of the reach of children.
If the sand has been used, clean up sites where the product was used using wet cloths to avoid generating dust. Wear gloves and a mask. Double bag the sand, gloves, mask and cloths.
Keep children and other people away from areas where the sand has been used until the area has been cleaned.
Return the product to store where specified by the retailer for a full refund.
If you are unable to return the product to the retailer, follow the steps above and contact your local authority / access their website for guidance on safe disposal of asbestos in your area.
For further information, please contact the retailer or visit the OPSS page on asbestos in consumer products .
Product description
Decorative glass bottle filled with sand.
Open the OPSS notice
Questions
Why has KTL Decorative Glass Bottle of Sand been recalled?
The problem with KTL Decorative Glass Bottle of Sand is chemical: it contains something that should not be there at that level. Limits on substances such as lead, cadmium, phthalates and formaldehyde exist because of their effects on health over time. Children are more exposed because they chew and handle products.
How do I know if my product is affected?
Compare the barcode and item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using it, and take it off children straight away. Wash your hands and any skin that has been in contact with it.
Can I get a refund or a repair?
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
