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Product safety reportOPSS

LED Strip Light sold on Amazon safety warning over a fire risk

Fire or overheatingHigh risk

Product Safety Report for LED Strip Light presenting a high risk of fire.

  • LED Strip Light sold on Amazon: photo from the OPSS notice of 14 Aug 2023
    Product image from the OPSS safety notice

Check your product

Only products that match these details are covered. Have your pack in front of you.

1 identifier listed for this notice.

  • LED Strip Light sold on Amazon

    Item or listing codeOn the box, the label, or the order page where you bought it.
    • 4-D284-Dei-2m-White

What to do now

LED Strip Light sold on Amazon could overheat or catch fire.

  1. Unplug it and do not charge it again.
  2. Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
  3. Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.
  4. Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.

Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.

If someone has been hurt

Look out for

  • make sure you have working smoke alarms

Get help urgently

  • if it starts to smoke, smell of burning or catch fire, get everyone out and call 999

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Getting your money back

A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection.

If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.

From the official notice

Published by the Office for Product Safety and Standards (2306-0058). Quoted as issued.

Summary

Product Safety Report for LED Strip Light presenting a high risk of fire.

The risk

The product presents a high risk of fire as the earthing arrangements are insufficient, with an incorrect fuse fitted to it for the supply cord’s cross-sectional area. The wiring could overheat and ignite. The product also required improvement to marking, labelling and documentation.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Action taken

The import has been rejected at the border and destroyed

Advice to consumers

The import has been rejected at the border and destroyed

Additional information

PSD case number: 2306-0058

Notified by: Local Authority Trading Standards

Product description

A roll of LED strip lights with power supply cord.

Open the OPSS notice

Questions

Why has LED Strip Light sold on Amazon been reported?

LED Strip Light sold on Amazon could overheat or catch fire. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.

How do I know if my product is affected?

Compare the item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Unplug it and do not charge it again. Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.

Can I get a refund or a repair?

A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection. If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.

Where was LED Strip Light sold on Amazon sold?

The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.

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