Vehicle recallDVSA
Lexus RX, Lexus RZ and other models recalled over an electrical or software fault
On affected vehicles there is a possibility that the DCM may not complete the shutdown process within a specific period of time when the ignition is turned off causing the DCM to not restart at the next ignition cycle and making the e-Call function unavailable. As a result the vehicles do not comply with relevant regulations.
Check your product
Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.
7 identifiers listed for this notice.
Lexus RX
- Build datesThe build or first registration date is on the V5C.
- 10/02/2023 – 22/06/2023
- Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
- YGG63 (23SD-101)
Lexus RZ
- Build dates
- 06/02/2023 – 09/06/2023
- Manufacturer reference
- YGG63 (23SD-101)
Lexus UX
- Build dates
- 12/01/2023 – 06/07/2023
- Manufacturer reference
- YGG63 (23SD-101)
Lexus LS500H
- Build dates
- 10/04/2023 – 25/05/2023
- Manufacturer reference
- YGG63 (23SD-101)
Lexus ES
- Build dates
- 16/01/2023 – 26/06/2023
- Manufacturer reference
- YGG63 (23SD-101)
Lexus LS500
- Build dates
- 10/04/2023 – 25/05/2023
- Manufacturer reference
- YGG63 (23SD-101)
Lexus NX
- Build dates
- 01/12/2021 – 06/07/2023
- Manufacturer reference
- YGG63 (23SD-101)
What to do now
An electrical or software fault affects some Lexus RX, Lexus RZ and other models.
- Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer.
- Contact a franchised dealer to book the free repair.
- Keep the manufacturer’s recall letter if you receive one, and update your address on the V5C so future letters reach you.
Why it matters. Electrical and software faults can affect lights, warnings, cameras or driver assistance systems, and some can lead to a loss of function while driving.
Repairs and costs
Safety recall work is carried out by franchised dealers free of charge, whether or not you are the first owner and whether or not the vehicle is still under warranty.
If a dealer will not carry out the recall work, contact the manufacturer’s customer services and, if that does not resolve it, the DVSA.
From the official notice
Published by the Driver and Vehicle Standards Agency (R/2023/280). Quoted as issued.
Summary
On affected vehicles there is a possibility that the DCM may not complete the shutdown process within a specific period of time when the ignition is turned off causing the DCM to not restart at the next ignition cycle and making the e-Call function unavailable. As a result the vehicles do not comply with relevant regulations.
Defect
On affected vehicles there is a possibility that the DCM may not complete the shutdown process within a specific period of time when the ignition is turned off causing the DCM to not restart at the next ignition cycle and making the e-Call function unavailable. As a result the vehicles do not comply with relevant regulations.
Remedy
The software of the DCM (Data Communication Module) will be updated via an Over the Air (OTA) wireless update.
Models
Lexus RX, Lexus RZ, Lexus UX, Lexus LS500H, Lexus ES, Lexus LS500, Lexus NX
Open the DVSA notice
Questions
Why are Lexus RX, Lexus RZ and other models being recalled?
An electrical or software fault affects some Lexus RX, Lexus RZ and other models. Electrical and software faults can affect lights, warnings, cameras or driver assistance systems, and some can lead to a loss of function while driving.
How do I know if my vehicle is affected?
Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.
What should I do now?
Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer. Contact a franchised dealer to book the free repair.
Will the repair cost anything?
Safety recall work is carried out by franchised dealers free of charge, whether or not you are the first owner and whether or not the vehicle is still under warranty. If a dealer will not carry out the recall work, contact the manufacturer’s customer services and, if that does not resolve it, the DVSA.