Product recallOPSS
Light Up Mirror Vanity Unit recalled over an electric shock risk
Product Recall for Light Up Mirror Vanity Unit sold by The Range presenting a high risk of electric shock.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
5 identifiers listed for this notice.
Light Up Mirror Vanity Unit
- Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
- 27281
- 27783
- 28405
- 30005
- Item or listing codeOn the box, the label, or the order page where you bought it.
- 319774
What to do now
Light Up Mirror Vanity Unit could give an electric shock. Live parts may be reachable, or the insulation or earthing may not be good enough.
- Unplug it now and put it away where nobody will plug it back in.
- Do not open it up or try to repair it yourself.
- Use the contact details in the official notice to arrange a refund, repair or replacement.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
If someone has been hurt
Look out for
- burns where the current entered or left the body
- tingling, numbness or muscle pain
Get help urgently
- anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies.
Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
From the official notice
Published by the Office for Product Safety and Standards (2309-0056). Quoted as issued.
Summary
Product Recall for Light Up Mirror Vanity Unit sold by The Range presenting a high risk of electric shock.
The risk
The product presents a risk of electric shock. The internal wiring and lamp holder construction within the sealed units do not meet the required safety standards. In instances where there is incorrect wiring of the lamp holder’s live and neutral connections, the threaded metal casing of the Edison Screw (ES) light bulb would become live. There is possible access to live parts should any thin metal item be inserted into the lamp holder with the bulb fitted or not, and if the vanity light is not switched off at the wall when the light bulb is unscrewed.
The product does not meet the requirements of The Electrical Equipment (Safety) Regulations 2016.
Action taken
The product has been recalled from end users.
Advice to consumers
The product has been recalled from end users.
The Range has asked affected consumers to unplug the product, stop using it immediately, and return it to any The Range store for a full refund. For further details, please access The Range website at: https://www.therange.co.uk/product-recalls/
Additional information
PSD case number: 2309-0056
Notified by: Local Authority Trading Standards
Product description
A white vanity mirror with 8 bulbs.
Open the OPSS notice
Questions
Why has Light Up Mirror Vanity Unit been recalled?
Light Up Mirror Vanity Unit could give an electric shock. Live parts may be reachable, or the insulation or earthing may not be good enough. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
How do I know if my product is affected?
Compare the batch code and item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Unplug it now and put it away where nobody will plug it back in. Do not open it up or try to repair it yourself.
Can I get a refund or a repair?
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies. Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
Where was Light Up Mirror Vanity Unit sold?
The notice names The Range. Products bought elsewhere are covered too if they match the details listed.
