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Product safety reportOPSS

Machinery Automation Filling, Capping and Labeller Machines safety warning over an electric shock risk

Electric shockSerious risk

Product Safety Report for Machinery Automation Filling, Capping and Labeller Machines presenting a risk of electric shock and entrapment.

  • Machinery Automation Filling, Capping and Labeller Machines: photo from the OPSS notice of 7 May 2026
    Product image from the OPSS safety notice

What to do now

Machinery Automation Filling, Capping and Labeller Machines could give an electric shock. Live parts may be reachable, or the insulation or earthing may not be good enough.

  1. Switch it off at the wall and unplug it. Do not use it again, even briefly.
  2. Do not attempt a home repair or a different plug.
  3. Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.
  4. If you cannot reach the seller, Trading Standards can be told through Citizens Advice.

Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

If someone has been hurt

Look out for

  • burns where the current entered or left the body
  • tingling, numbness or muscle pain

Get help urgently

  • anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Getting your money back

A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection.

If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.

From the official notice

Published by the Office for Product Safety and Standards (2604-0064). Quoted as issued.

Summary

Product Safety Report for Machinery Automation Filling, Capping and Labeller Machines presenting a risk of electric shock and entrapment.

The risk

The products present a risk of electric shock because:

They do not incorporate adequate protective earthing, meaning the machine frame and body could become live in the event of an electrical fault.

Electrical cables are not properly secured or protected, increasing the likelihood of damage and the exposure of live electrical parts.

On the capping machine, electrical wiring and control equipment are accessible via a large opening in the base of the machine, allowing access to live components.

Electrical cables are not consistently colour coded, increasing the risk of unsafe work during maintenance or repair.

The products also presents a risk of serious entrapment injuries because:

Although an enclosure with doors has been fitted to some machines, the doors are not electrically interlocked, which allows access to dangerous moving parts during operation.

The products do not meet the requirements of the Supply of Machinery (Safety) Regulations 2008.

Action taken

The manufacturer has provided customers with information about the safety risks identified with the machines, and customers have been advised to contact the manufacturer regarding appropriate modifications.

Advice to consumers

The products have been identified as unsafe in its current condition, and its continued use presents a risk of serious injury. The manufacturer has provided customers with information about the safety risks identified with the machines, and customers have been advised to contact the manufacturer regarding appropriate modifications.

Additional information

PSD notification number: 2604-0064

Notified by: Health & Safety Executive

Product description

Machines for filling, capping and labelling.

Open the OPSS notice

Questions

Why has Machinery Automation Filling, Capping and Labeller Machines been reported?

Machinery Automation Filling, Capping and Labeller Machines could give an electric shock. Live parts may be reachable, or the insulation or earthing may not be good enough. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

How do I know if my product is affected?

The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.

What should I do now?

Switch it off at the wall and unplug it. Do not use it again, even briefly. Do not attempt a home repair or a different plug.

Can I get a refund or a repair?

A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection. If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.

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